I applied online. The process took 4 weeks. I interviewed at Rackspace Technology (San Antonio, TX) in Jul 2009
Interview
Phone screen - 1 week turn-around
Follow up screen - 2 days
In person interview - 1 week turnaround
Panel 1: 3 Support teammates
Panel 2: 2 Managers
Panel 3: 2 Sales employees
offer - 2 weeks (hiring manager went on vacation before making an offer)
Interview questions [1]
Question 1
Tell me when you have recently received Fanatical Support and what are the elements that made it so?