Working at Rackspace Technology | Glassdoor

Rackspace Technology Overview

San Antonio, TX
5001 to 10000 employees
1998
Company - Private
IT Services
$2 to $5 billion (USD) per year
Rackspace Technology is the multicloud solutions expert. We combine our expertise with the world’s leading technologies — across applications, data and security — to deliver end-to-end solutions. We have a proven record of advising customers based ... Read more

Mission: Embrace Technology. Empower Customers. Deliver the Future.


Glassdoor Awards

Best Places to Work: 2014 (#30), 2013 (#15), 2012 (#12), 2010 (#40)

Company Updates

  • New name, same Fanatical Experience! #solvingtogether

  • Proud to be listed by CRN as one of the 20 Coolest Cloud Infrastructure Companies of 2020!

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Rackspace Technology Video

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Rackspace Technology – Why Work With Us?


Are you a Racker? Rackers thrive in fast-paced environments built to inspire learning, growing, and innovating. They are mission-inspired, values-grounded, culture-focused and dedicated to making a positive impact in everything they do. Rackers are inherently wired to solve problems and share ideas in small, nimble teams. As experts in what they do, Rackers are serious about delivering a Fanatical Experience™ to our customers. And along the way, they like to have a little fun. Rackers are everywhere - you may be a Racker and just not know it yet. Rackers are valued members of a winning team on an inspiring mission and we want you to come join the Racker family!

Hear from Rackers all about what it means to be a Racker here.

Making a positive impact in the technical community by teaching, sharing, and discovering new technologies drives Rackers to excel and innovate. 

We are a culture of learners. We focus on building the experts and leaders of tomorrow both in and outside of our walls. Open Cloud Academy supports talent learning new skills that enable them to take their first step into a technology career.

Inside Rackspace, we are powered by passionate, driven Rackers who are fueled by continuous growth and development. At Rackspace we provide multiple opportunities to take charge of your development including a wide range of technical, professional, and leadership development courses, on-demand learning options, as well as the ability to step up and help other Rackers via peer-to-peer learning engagements. Whether it’s honing your leadership skills or mastering the latest technology, Rackspace provides learning opportunities to help you build and share your expertise.

 

One Racker shares how to apply ambition, passion, and innovation as a Racker to learn and grow:

Rackspace has always been a values driven company—from the choices we make about who to hire, to the way we give each other feedback, to the decisions Rackers make on behalf of our customers and company--and we love to celebrate Rackers that are role models for our core values:

Just as we enlist our industry’s top talent and technology to deliver a Fanatical Experience™ to our customers, we meticulously select quality benefits and offer a well-rounded suite of health and wellness programs that help our Rackers achieve a healthy and balanced life-style. So while our Rackers are busy taking care of our customers, we take care of Rackers.

Ultimately, our goal is to provide benefits that are relevant and in demand by the people who make Rackspace unique and special:

  • Choice of multiple medical plans
  • Dental and vision plans
  • Life insurance
  • 401K match
  • Generous paid vacation and holidays
  • Enhanced Parental Leave
  • Flexible hours
  • Profit sharing
  • Rackspace University for continuing education and technical certification
  • Free wellness resources and tools
  • Paid volunteer time off

Learn more about our benefits here

Rackspace Technology Reviews

  • Featured Review

    Helpful (10)

    "Great place to work!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Solutions Architect in Hayes, England (UK)
    Current Employee - Solutions Architect in Hayes, England (UK)
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Rackspace Technology full-time (More than 3 years)

    Pros

    Great team! Solution Architecture leadership genuinely care about individuals and developing their careers and providing career development opportunities. Pay and benefits are good. Campus, canteen, parking and facilities are of a high standard, which more than makes up for the location. Free breakfast and ad-hoc free lunches. Racker culture!

    Cons

    Quality of leadership varies across the organisation. Some challenges with silos, but most Rackers genuinely want to help each other. No different in these respects to any large organisation.

    Advice to Management

    Accelerate product development to meet the continually changing needs of customers.

See All 1,795 Reviews

Rackspace Technology Photos

Rackspace Technology photo of: Rackers
Rackspace Technology photo of: Castle
Rackspace Technology photo of: Interns
Rackspace Technology photo of: Rackspace UK Celebration
Rackspace Technology photo of: Rackspace UK
Rackspace Technology photo of: Dodgeball Tournament!
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Rackspace Technology Interviews

Experience

Experience
61%
15%
24%

Getting an Interview

Getting an Interview
49%
20%
17%
4
4
4
2

Difficulty

3.2
Average

Difficulty

Hard
Average
Easy
  1. Featured Interview

     

    Senior Project Manager Interview

    Anonymous Employee in Remote, OR
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 3+ weeks. I interviewed at Rackspace Technology (Remote, OR) in July 2019.

    Interview

    Five interviews: screening, team manager, director, peer and VP. Each interviewer was prepared and on time. Scenario based questions specific to the position. Since this position is remote, all interviews were via video conference. Timely scheduling of interviews and follow-up by talent acquisition team member.

    Interview Questions

    • What is the one of the most important qualities of a Project Manager?   Answer Question
    • Looking back at all of my projects, what is one thing that I learned that changed how I manage projects?   Answer Question
    • What is one of the things I did really well?   Answer Question
    • What is one of the things I didn’t do well?   Answer Question
    • What is one thing I love about being a Project Manager?   Answer Question
    • What is one thing I don’t love about being a Project Manager?   Answer Question
See All 532 Interviews

Rackspace Technology Awards & Accolades

  • 100% on Corporate Equality Index- Best Places to Work for LGBTQ Equality, Human Rights Campaign Foundation, 2020
  • UK’s Best Workplaces – Large Category, Great Place to Work Institute, 2019
  • Glassdoor Best Places to Work UK in 2017, Glassdoor, 2017
  • People's 50 Companies That Care 2018, People Magazine, 2018
  • America's Best Midsize Employers, Forbes, 2018
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Pledges & Certifications

Tech Hiring Commitment

Helping to train, hire and promote more technology workers

Diversity Commitment

Has programs that support a diverse and inclusive workforce

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