Rackspace Technology Reviews

Updated Aug 3, 2020

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3.6
64%
Recommend to a Friend
81%
Approve of CEO
Rackspace Technology CEO Kevin Jones
Kevin Jones
143 Ratings
Pros
  • "Great Culture from the Rackers(in 143 reviews)

  • "Great culture, amazing head quarters(in 133 reviews)

Cons
  • "Some challenges with silos, but most Rackers genuinely want to help each other(in 122 reviews)

  • "Middle management is afraid of senior leadership because of the high risk of being fired(in 72 reviews)

More Pros and Cons
  1. Featured Review

    "Great Experience & Performance"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Key Capability Owner in Austin, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Rackspace Technology full-time for more than 3 years

    Pros

    Leadership, Energy, Performance, Culture, Communications

    Cons

    Fast pace (also good!), Compensation (improving!)

    Continue reading
  2. "Recommend"

    5.0
    Former Employee - Associate Director 

    I worked at Rackspace Technology full-time

    Pros

    it's great place to work

    Cons

    occasionally needed to put in some extra hours end of the quarter


  3. "Great place and culture"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Antonio, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Rackspace Technology full-time for more than 5 years

    Pros

    They care about work/personal time balance. Very flexible to take PTO. Treated as a professional adult to manage your own work time. Managers supporting, great ambience with co-workers. Everyone is always willing to help and support you.

    Cons

    High level management constantly changing, makes you wonder about company’s direction

    Continue reading
  4. "Great Company to work for"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales & Process Engineer in San Antonio, TX

    I have been working at Rackspace Technology full-time for less than a year

    Pros

    Here staffs are treated well, there is room for growth and advancement, there is endless opportunities and I love my job

    Cons

    I don’t have any at the moment

    Continue reading
  5. "First class company with a great culture"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Strategic Account Executive 
    Recommends
    Positive Outlook

    I have been working at Rackspace Technology full-time for more than a year

    Pros

    Culture, leadership, peers, coworkers, teaming efforts, professionalism

    Cons

    limitations on sales comp. based on products sold and profit margin

  6. Helpful (2)

    "Low pay, privatization changed fanatical support"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Senior Mid Market Sales Executive in San Antonio, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Rackspace Technology full-time for more than 8 years

    Pros

    Former Rackspace world with leaders no longer there was so much better

    Cons

    Too many to list here but mainly a system that leaned far too much on the buddy system

    Continue reading
  7. "Rackspace is an outstanding company to work for"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Recommends
    Positive Outlook

    I worked at Rackspace Technology full-time for less than a year

    Pros

    Respect for their employees and great benefits

    Cons

    Micromanagement at the executive level and lack of tools and processes impacting employee productivity.

  8. "Good place to work"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Senior Manager in San Antonio, TX

    I worked at Rackspace Technology full-time

    Pros

    Incredibly smart people, collaborative, and invested in learning. Good environment if you're willing to work hard and have a strong customer focused attitude.

    Cons

    Long hours, high stress environment. Pay is generally lower than other employers and perks don't offset it.

  9. Helpful (1)

    "Terrible"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Solutions Architect 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Rackspace Technology full-time for less than a year

    Pros

    I struggle to find any

    Cons

    Bad management - revolving doors and a new C-level of the week Not a leader in the cloud or any other technology Every existing customer wants to leave when you speak to them

    Continue reading
  10. "Massive potential"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Director in San Antonio, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Rackspace Technology full-time for more than 8 years

    Pros

    In the right industry; fast-paced, challenging, tons of potential

    Cons

    very cost conscious these days

Found 1733 reviews