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Rackspace Technology

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Rackspace Technology

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Rackspace Technology Reviews

Updated May 21, 2022

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Found 2,761 of over 2,897 reviews

3.6
61%
Recommend to a Friend
58%
Approve of CEO
Rackspace Technology CEO Kevin Jones
Kevin Jones
626 Ratings

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Technical Account Manager

Being a woman in tech, I only recently started advocating for myself at work about advancement opportunities. Because of this I wanted to ask this question to my male counterparts. When you have 1:1's with your direct reports and talk about career growth / aspirations what is your managers’ response typically? I’d like to gauge how my experience (negative) differs from others. For instance are you met with blockades, enthusiasm, dread, etc?

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Top Review Highlights by Sentiment

Pros
  • "Great people throughout the company who really give a damn and who step in front of trains for the customer(in 310 reviews)
  • "Great culture if you are young and get a lot of satisfaction from working and accomplishments from such.(in 293 reviews)
  • "Rackspace is very flexible and has great benefits(in 167 reviews)
  • "Good work Life balance and into latest technology(in 121 reviews)
  • "permanent work from home(in 51 reviews)
Cons
  • "overinflated view of itself |increased bad management | no execution | growing pains leading to loss of culture(in 123 reviews)
  • "Middle management is afraid of senior leadership because of the high risk of being fired.(in 109 reviews)
  • "Most managers are good only in being a 'proxy/party in the middle'  where all what you do is listening to complains and forwards it(in 88 reviews)
  • "Pay is low for market and keeps getting lower the longer you stay(in 79 reviews)
  • "Salary is low compared to other high tech places in Austin.(in 56 reviews)
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

Ratings by Demographics

This rating reflects the overall rating of Rackspace Technology and is not affected by filters.

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  1. 5.0
    Former Employee

    Pros and cons

    May 13, 2022 - Sales Development Representative (SDR) 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Good place to start sales

    Cons

    Not a great environment per we

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  2. 5.0
    Current Employee, more than 3 years

    Great Place to learn and grow your career.

    May 13, 2022 - Cloud Engineer II 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    This job has been so great thus far. I started out as a DCOPS tech for about 2 years.. then they started a Technical Onboarding Program where they gave me paid training to prepare me for a Cloud Engineer Role. You're guaranteed a position once you graduate. This is a huge boost in my career path! The culture

    Cons

    To be honest... I cant really think of too many at the moment.

    1 person found this review helpful
  3. 4.0
    Current Employee

    All focus on Offshoring to India

    May 11, 2022 - Network Operations Manager 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Dynamic and challenging environment especially for entry level

    Cons

    India offshoring transition hell. High turnover from India and tenured American employees. Several rounds of layoffs for American employees over the last few years.

    1 person found this review helpful
  4. 5.0
    Current Employee, more than 5 years

    Technical Onboarding Program (TOP)

    May 13, 2022 - Cloud Engineer II 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Program pays you for 3 months at your current rate while training you toward a higher level position. Program is intuitive and very helpful in progressing my career into the Cloud Engineer role.

    Cons

    Can be a bit unorganized at times, but that is the nature of the program. As long as you are flexible it will not matter.

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  5. 5.0
    Current Employee

    Investment into Cloud

    May 13, 2022 - Cloud Engineer 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Rackspace is investing heavily into the cloud. They invested in our group so we get trained as successful cloud engineer.

    Cons

    Can't think of one. Its a great company

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  6. 5.0
    Current Employee, more than 10 years

    Technical Onboarding Program at Rackspace

    May 13, 2022 - Cloud Engineer in Dallas, TX
    Recommend
    CEO Approval
    Business Outlook

    Pros

    TOP is unlike anything I have seen at any other company. It has been a great opportunity to learn over the course of months (while getting paid).

    Cons

    Its a challenging program for sure.

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  7. 4.0
    Current Employee, more than 5 years

    Great company investing in Programs that helps their current

    May 13, 2022 - Cloud Engineer in San Antonio, TX
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Ever changing technology means learning new technology and getting in front of it

    Cons

    Change is inevitable so some employee that may not be in the top demand skills may not like the organization

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  8. 4.0
    Current Employee, more than 8 years

    TOP training

    May 13, 2022 - Cloud Engineer 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    1. The team work and support 2. On the job training and good learning materials is such a plus 3. Patient and good instructors. 4. Job guaranteed after on the job training.

    Cons

    On the job training is kind of short and intense.

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  9. 4.0
    Current Employee

    A good package regarding career and compensation

    May 12, 2022 - Solutions Architect 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    can have a career if you stick in

    Cons

    compensation is not top of industry, but catching up

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  10. 4.0
    Current Employee, more than 5 years

    Great company

    May 9, 2022 - Operations Analyst 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Ability to work remote with good growth opportunities.

    Cons

    As it is with most companies these days, it's a revolving door. The ability to gain stable footing and growth is hampered by people leaving and new talent entering.

    1 person found this review helpful