Wells Fargo Interview Question: Remember to use STAR! ... | Glassdoor

Interview Question

Teller Interview Charleston, SC

Remember to use STAR!


Interview Answer

1 Answer


Situation, Task, Action and Result.
STAR is anytime you are asked to describe a situation, describe in a few sentences.
How the TASK is handled.
What you ACTION did you take.
And what is the outcome of the RESULT.
ALWAYS USE STAR TO DESCRIBE EVERY SITUATION, INTERVIEWERS ARE LOOKING TO SEE HOW YOU HANDLE THE DIFFERENT SITUATIONS, ALWAYS REMEMBER TO END WITH A POSITIVE OUTCOME. eXample:- the customer or coworker was very rude to me, but I try to understand if they were having a bad day. To every situation, interviewers want to hear your positive resolution.

Comfort on Mar 28, 2015

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