STA Travel Interview Questions | Glassdoor

STA Travel Interview Questions

Updated Feb 10, 2017
20 Interview Reviews

Interview Experience

Interview Experience
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Getting an Interview

Getting an Interview
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Candidate Interview Reviews

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  1.  

    Travel Expert Interview

    Anonymous Employee
    Accepted Offer
    Neutral Experience
    Easy Interview

    Application

    I applied online. The process took 1+ week. I interviewed at STA Travel.

    Interview

    Short phone interview followed by 20 minute in person interview with supervisor and manager. Very laid back. Spent most of interview talking about personal travel experience. Rest of interview was focused on general customer service experience.

    Interview Questions

  2.  

    Sales Manager Interview

    Anonymous Interview Candidate in Chandler, AZ
    No Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 3 weeks. I interviewed at STA Travel (Chandler, AZ) in February 2016.

    Interview

    Phone interview, followed by face to face, the interview was very casual and comfortable.
    Everyone involved was very friendly, and I was at ease immediately. I would recommend STA, as a potential career.

    Interview Questions

    • Where's your favorite travel destination   1 Answer
  3.  

    Systems Analyst Interview

    Anonymous Employee in Lewisville, TX
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. I interviewed at STA Travel (Lewisville, TX).

    Interview

    Very Quick
    Very laidback
    Company knows what they want
    Got a phone call from HR, came in for my 1 on 1 and had an offer letter by the end of the day.

    Interview Questions

    • Can’t emphasize enough how important it is to ask questions about the company when you go into the interview. When they ask “So, do you have any questions for me?” respond with something thoughtful that will prove your interest in the opportunity.   Answer Question

    Negotiation

    Didn't negotiate

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  5.  

    Customer Service Interview

    Anonymous Employee
    Accepted Offer

    Application

    I applied online. I interviewed at STA Travel.

    Interview

    Straight Forward. Applied Online, and received the call asking for me to come in for a interview shortly there after. Perfect situation for a first job. Great company to learn quality of work.

    Interview Questions

    • What qualities can you bring to the team?   1 Answer

    Negotiation

    No negotiation

  6.  

    Brand Ambassador Interview

    Anonymous Employee
    Accepted Offer

    Application

    I applied in-person. I interviewed at STA Travel.

    Interview

    Applied for position in person (turning in resume)
    Got a call for an interview
    Interview- job offer on the spot

    Interview Questions

  7.  

    Operations Executive Interview

    Anonymous Employee
    Accepted Offer
    Neutral Experience
    Easy Interview

    Application

    I applied online. I interviewed at STA Travel.

    Interview

    One of the easiest interviews I have experienced. It was a formal 1:1, with an additional person joining the interview after some basic introduction questions. I took around 30 minutes - relaxed atmosphere. Questions mainly about past travel / customer service experience, asking multiple examples, so be prepared to have a few equally good answers and examples.

    Interview Questions

    • What do you know about the company. What do you understand by great customer service, please provide examples. What should we hire you.   Answer Question
  8. Helpful (1)  

    Travel Expert Interview

    Anonymous Interview Candidate
    No Offer
    Positive Experience
    Average Interview

    Application

    I applied online. I interviewed at STA Travel.

    Interview

    After applying online, couples of days later, I got a phone interview and the manager asked a few questions.
    Very relaxed and comfortable talk, more like chatting with someone meet at the first time.
    They will ask a lot about your work experiences, travel experiences as well.
    Don't need to be nervous, but do think about why do you want this job.

    Interview Questions

    • 1.Can you introduce yourself a little bit?
      2.How was your last job and why you quit?
      3.Did you know STA before? And what did you know?
      4.Why do you want to be a travel expert?
      5.What is your plan for next 3 years?
      6.Do you have some questions for us?  
      1 Answer
  9.  

    Travel Expert Interview

    Anonymous Employee in Durham, England (UK)
    Accepted Offer
    Positive Experience

    Application

    I applied online. I interviewed at STA Travel (Durham, England (UK)) in July 2016.

    Interview

    Standard questions, CV review, fit questions, assistant manager and store manager interview, upstairs in staff room, relaxed dress-jeans and T shirt. Mainly assessing likeability.
    INCLUDES EXAMPLE SALES SITUATION asked to role play sell a tour to the manager and assistant on a country I had no experience of after reading for 5 minutes the description.

    Interview Questions

    • What motivates you?   1 Answer
    • Tell us about you   1 Answer
    • Which of our core values do you feel you would embody best   1 Answer
    • Tell us about your travelling   1 Answer
  10.  

    Travel Expert Interview

    Anonymous Interview Candidate in Melbourne (Australia)
    No Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 1 day. I interviewed at STA Travel (Melbourne (Australia)) in May 2016.

    Interview

    Group exercises, individual exercise, personal interview

    Individual exercise included working out commissions with a calculator. Group exercise involved discussing as a group which items you would choose from a list to take with you when leaving a desert island, another exercise was selling one of STA's tour packages to the rest of your group

    Interview Questions

    • Where have you travelled? Have you been into one of our stores? Have you used STA before? How did you hear about us?   Answer Question
  11.  

    Apprentice Travel Expert Interview

    Anonymous Interview Candidate in London, England (UK)
    No Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 4 weeks. I interviewed at STA Travel (London, England (UK)) in May 2016.

    Interview

    Asked to complete a video interview and then invited in store for a group interview.
    The first stage of the process involved the group being taken to the back of the store and completing an exercise of replying to customer emails to assess how we would interact and reply to customers.
    One by one we were taken to have an interview with a member of staff and asked the basic questions and whether we had any holidays booked.
    We then had to complete a geography test (labelling the continents).
    We then were asked to complete the dessert island exercise.
    Overall, a very relaxed, easy experience.

    Interview Questions

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