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      Product Support Specialist Interview

      Jun 29, 2020
      Anonymous Interview Candidate
      No offer
      Negative experience
      Average interview

      Application

      I applied online. The process took 2 weeks. I interviewed at Sage

      Interview

      I applied online. I was contacted to set up a phone interview about a week later. I had a great conversation with the person on the phone, and the woman I spoke with even mentioned that they may have an account manager role opening up soon that I may be interested in as well. Then I was sent an online assessment to see how I handled their tech/database. It was a list of tasks to complete along with some helpful articles on how to do it. After completing that, I was sent an email saying it is a difficult position to fill and they moved on with someone more qualified, etc., to which I responded in hopes I learning what I could do better in the future (thinking of the account management role that was brought up. No response. A few weeks later I saw their account manager job posting online, so I reached out to her again. No response. Disappointing.

      Interview questions [1]

      Question 1

      Past experience?
      Answer question