Sage Reviews | Glassdoor

Sage Reviews

Updated July 18, 2018
1,393 reviews

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2.9
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Sage CEO Stephen Kelly
Stephen Kelly
628 Ratings

1,393 Employee Reviews

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Pros
Cons
  • "What is said by upper management and enforced by middle management seldon reconciles" (in 55 reviews)

  • "The gap between senior management and the workforce is huge" (in 32 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (9)

    "Some of the best people I have ever worked with!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Atlanta, GA
    Former Employee - Anonymous Employee in Atlanta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Sage full-time (More than 8 years)

    Pros

    Sage is working very hard on making sure that they can provide business solutions for small and medium sized businesses. There are many smart people who work diligently behind the scenes to ensure great products for customer and who provide outstanding customer service to both internal and external customers. It was a joy to work with so many talented people. Sage also had tried very hard to ensure communication across the work so that all 14,000 colleagues are in the know about what is going on in the business.

    Cons

    Sage is making changes at the speed of now. Unfortunately, as these changes have occurred, people with vast historical and important knowledge have left the organization. Also, sometimes the changes are not completely thought through to ensure continuity of the business or processes. When new colleagues come in, they may find it difficult to operate because the institutional knowledge is gone.

    Advice to Management

    Remember to ask more questions of your direct reports rather than dictating changes for change's sake. Sometimes the processes that have been in place for a while are still best practice and may just need to be tweaked, not completely revamped.


  2. Helpful (1)

    "Intern"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Sage full-time

    Pros

    great environment, great people, good pay!

    Cons

    there are no downsides

  3. Helpful (8)

    "Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales in Lawrenceville, GA
    Current Employee - Sales in Lawrenceville, GA
    Neutral Outlook
    No opinion of CEO

    I have been working at Sage full-time (More than a year)

    Pros

    The company/ employee culture is fantastic. They have great benefits and encourage you to take your PTO days and to volunteer in the local community

    Cons

    Management is not very good. In fact, once you become a manager it's almost impossible for you to lose your job. They only protect management, but don't really care how the managers are managing their direct reports. In fact, our entire team hates our current manager and we have no idea why he's still here.

    Advice to Management

    Get rid of the toxic managers


  4. Helpful (11)

    "Management does not care about customers"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Disapproves of CEO

    I worked at Sage full-time

    Pros

    Company follows standard benefits from Multinationals

    Cons

    Management contstant changes procedures, high rotation of employees, too many changes generate bad customer service.


  5. Helpful (2)

    "Okay in some aspects, mediocre in others"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Sage full-time

    Pros

    Decent Benefits, peer-to-peer interactions, easy job.

    Cons

    The Atlanta office has had an extensive history of hiring managers that have zero technology background, which also means they do not promote from within. Company does not pay much compared to others in the industry, and lacks operational resources.


  6. Helpful (8)

    "Sage Review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Sage full-time (More than a year)

    Pros

    Great office location in the heart of Midtown
    Flexible schedule
    5 foundation days a year, meaning the company pays you to volunteer

    Cons

    Poor management, in terms prioritizing the needs of the customers.
    Poor product functionality, the product (Sage Financials)has not been successful

    Advice to Management

    Management should find better information flow to properly define the needs of customer base and prioritize them. Management should also promote from within to ensure that managers know the product.


  7. Helpful (20)

    "Going The Wrong Way"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Partner Group in Atlanta, GA
    Former Employee - Partner Group in Atlanta, GA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Sage full-time (More than a year)

    Pros

    Good people, nice culture and really nice working environment. Flexible with time and schedule. Pay seems to be pretty good for some jobs.

    Cons

    Sage has some really good people, unfortunately, they are letting them go to save money. While they want to focus on cloud products, they don't really have any. The C line of products are not really cloud. They really don't have much for partners and that is one of the biggest issues. With layoffs every few months it seems, not a good environment.

    Advice to Management

    Start keeping the talent and not letting it go to save money. Go back to basics with Accountants and Partners and have a global presence over all your regional programs.

  8. Helpful (32)

    "A Snake Pit"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Atlanta, GA
    Former Employee - Anonymous Employee in Atlanta, GA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Sage full-time

    Pros

    Good pay; flexible work arrangements

    Cons

    It's a top-down, kick-down culture where everyone gets blamed for management's failures. If you're not hiding, you're getting shoved under the bus. Twice a year, they cull the staff to make their numbers. Only clerical worker bees are safe.

    Advice to Management

    Take accountability for your failures and give responsibility to the people closest to the customers.


  9. Helpful (31)

    "Don't even think of working here!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Sage full-time (More than 10 years)

    Pros

    My colleagues and local managers are great, caring people.

    Cons

    Sage has a performance policy that is a RIFin disguise. Instead of laying off employees though, they force managers to cut 15% of their workforce by placing them on a performance plan with impossible or no goals so that fhere is no way the employee can be retained. Or expect that employee to throw another under the bus. We've lost great people and those that are hardly bad employees are let go with no possibility of unemployment compensation. Don't come here. Your life will be ruined.

    Advice to Management

    See above.


  10. Helpful (35)

    "Lots of work with limited resources"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Desktop Engineer
    Current Employee - Senior Desktop Engineer
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Sage full-time (More than 8 years)

    Pros

    Friendly people
    Working remotely is allowed

    Cons

    No communication between teams
    Workload is too high not enough team members to carry out all the work.
    Compensation is horrible.
    You are never valued just expected to go above and beyond


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