I applied in-person. The process took 1+ week. I interviewed at Sage (Winnersh, England) in Sep 2019
Interview
Telephone screening
Interview with Manager + Colleague
Interview with Manager + Department head
Q&A with colleague, showing the system
Demo how to respond to a customer when closing a case
Process was simple and straightforward
Interview questions [1]
Question 1
How do you deal with multiple critical cases at 17:00 on a Friday