Skip to contentSkip to footer
  • Community
  • Jobs
  • Companies
  • Salaries
  • For Employers
      Notifications

      Loading...

      Elevate your career

      Discover your earning potential, land dream jobs, and share work-life insights anonymously.

      employer cover photo
      employer logo
      employer logo

      Salesforce

      Engaged Employer

      About
      Reviews
      Pay & benefits
      Jobs
      Interviews
      Interviews
      Related searches: Salesforce reviews | Salesforce jobs | Salesforce salaries | Salesforce benefits | Salesforce conversations
      Salesforce interviewsSalesforce Technical Support Manager interviewsSalesforce interview


      Glassdoor

      • About / Press
      • Awards
      • Blog
      • Research
      • Contact Us
      • Guides

      Employers

      • Free Employer Account
      • Employer Center
      • Employers Blog

      Information

      • Help
      • Guidelines
      • Terms of Use
      • Privacy & Ad Choices
      • Do Not Sell Or Share My Information
      • Cookie Consent Tool
      • Security

      Work With Us

      • Advertisers
      • Careers
      Download the App

      • Browse by:
      • Companies
      • Jobs
      • Locations
      • Communities
      • Recent Posts

      Copyright © 2008-2026. Glassdoor LLC. "Glassdoor," "Worklife Pro," "Bowls," and logo are proprietary trademarks of Glassdoor LLC.

      Followed companies

      Stay ahead in opportunities and insider tips by following your dream companies.

      Job searches

      Get personalized job recommendations and updates by starting your searches.

      Bowls

      Get actionable career advice tailored to you by joining more bowls.

      Company Bowl sample

      Want the inside scoop on your own company?

      Check out your Company Bowl for anonymous work chats.

      Technical Support Manager Interview

      Aug 20, 2019
      Anonymous employee
      Tokyo

      Other Technical Support Manager Interview Reviews for Salesforce

      Technical Support Manager Interview

      Aug 17, 2024
      Anonymous Interview Candidate
      No offer
      Neutral experience
      Average interview
      Accepted offer
      Positive experience
      Difficult interview

      Application

      I applied through an employee referral. The process took 2 weeks. I interviewed at Salesforce (Tokyo) in Jun 2019

      Interview

      Interview : 3 times Interview time: one hour once Place: Roppongi Office At first, recruiter tell me the process of hiring. Interview is one on one, or three or one, and face to face or Video interview.

      Interview questions [2]

      Question 1

      current Job's experience
      Answer question

      Question 2

      current Job's KPI
      Answer question

      Application

      I interviewed at Salesforce

      Interview

      The interview process was outstanding, and the recruiting team demonstrated a high level of organization throughout. It started with an initial phone screening that covered basic qualifications, followed by a comprehensive video meeting with a peer, allowing for an in-depth discussion of my experience, skills, and alignment with the role.

      Interview questions [1]

      Question 1

      How would you communicate to the team that they will have to return to the office?
      Answer question

      Manager - Technical Support Interview

      Dec 12, 2022
      Anonymous employee
      Hyderābād
      Accepted offer
      Positive experience
      Difficult interview

      Application

      I applied online. The process took 1 week. I interviewed at Salesforce (Hyderābād) in Dec 2022

      Interview

      There are 4 rounds of interview. The entire team of recruiting is super helpful and proactively inform you about the time slots and send email confirmation. Patient enough to listen and answer. Hassle and frustration free process.

      Interview questions [1]

      Question 1

      Depends on your past employment.
      Answer question

      Technical Support Manager Interview

      Oct 14, 2022
      Anonymous employee
      Pune
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied through an employee referral. The process took 2 months. I interviewed at Salesforce (Pune) in Sep 2022

      Interview

      It was very smooth. The interview panel make you feel comfortable. One needs to be confident about their work experience and explain it to the point. Manager does not need to have Salesforce technical certifications but should have handled technical support engineers. Customer experience is important.

      Interview questions [1]

      Question 1

      Focus on how one helped to improve KPIs and and not just the technical knowledge for the manager position.
      Answer question