Salesforce Reviews | Glassdoor

Salesforce Reviews

Updated November 20, 2018
4,260 reviews

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4.4
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4,260 Employee Reviews

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Pros
  • "Great work/life balance (Outside of sales it seems)" (in 316 reviews)

  • "Great 1-1-1 model and its followed religiously" (in 127 reviews)

Cons
  • "Work/Life balance is difficult at times" (in 212 reviews)

  • "Fast-paced environment means that there can be an overwhelming number of firedrills" (in 84 reviews)

More Pros and Cons

  1. "The company was awesome"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Salesforce full-time

    Pros

    Good Salary
    Flexible timings
    Nice environment to work

    Cons

    no cons for the company


  2. "One of the best company I ever worked for."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Program Architect in Irving, TX
    Current Employee - Senior Program Architect in Irving, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Salesforce full-time (Less than a year)

    Pros

    Invest in employees in ensuring they are successful. Giving them time to ramp up and provide necessary help.

    Cons

    Yet to find one negative.

    Advice to Management

    Keep doing great work

  3. "Tier 2"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Hillsboro, OR
    Current Employee - Anonymous Employee in Hillsboro, OR
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Salesforce full-time (Less than a year)

    Pros

    Salesforce preaches giving back through VTO and have great employee support through medical benefits, parental leave and much much more!

    Cons

    I have zero complaints about this company


  4. "Salesforce Review"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Salesforce full-time

    Pros

    Good location, pay, and interesting work

    Cons

    Large, doesn't feel like I'm valued


  5. "Project Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Project Manager in New York, NY
    Current Employee - Project Manager in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Salesforce full-time (Less than a year)

    Pros

    Great culture, resources for everything, kombucha on tap!

    Cons

    No PetForce in NYC office :(


  6. "Trust and Balance"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Francisco, CA
    Current Employee - Anonymous Employee in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Salesforce full-time (Less than a year)

    Pros

    I really appreciate the thoughtfulness Salesforce puts into Trust and Balance in the many layers of being a part of an organization this large. I have been given the tools to succeed that you expect from a large entity, but still flexibility and innovation that comes with being a part of the Bay Area tech scene.

    Cons

    Salesforce is a HUGE product, which is fabulous but if you have no experience with it you have a bunch of onboarding to do. I think the organization is still figuring out how best to onboard everyone with so many complex layers of product and employee situation - also doing this while the company and product shifts in growth. It is daunting, but feels stable.


  7. "So far so good"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director, Account Management in New York, NY
    Current Employee - Director, Account Management in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Salesforce full-time (Less than a year)

    Pros

    The people and company is very organized to ensure that I am able to get acclimated and will be set up for success. It is a pleasant surprise. Especially with a company so large. I have received pointed time and attention from my manager and team. The level of training is appreciated.

    Cons

    It has only been a month, but thus far I do not have any specific cons

    Advice to Management

    I do not have any specific advice for improvement, only that I appreciate the level of communication from senior leadership and I hope that that continues. I actually was hired with Datorama, which is a Salesforce company. So once there is further integration, I do not want to see communication lessen.

  8. Helpful (1)

    "Account Executive"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Executive
    Current Employee - Account Executive
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Salesforce full-time (More than 3 years)

    Pros

    Product are unbelievable. Culture, unbelievable. Leadership - incredible.

    Cons

    The vast majority of AE's were hired as hourly employees (you get a base salary but it's calculated hourly). Nearly every AE was recruited & led to believe that "although your base salary appears low - you will make that up in overtime." AE's work 50+ hours. This isn't an expectation - it's simply about owning your responsibilities required to do a good job for our customers.

    In the past, logging honest hours hasn't been an issue - AE's logged hours according to the work put in. This year however, it is "48 hours or less...if you are logging more than 50 hours, you're not efficient" .... This is concerning b/c it represents a subtle undertone of apathy to AE's. We were recruited under the notion we would be allowed to log the hours we worked. If the company is moving away from paying hourly, then the salaries should adjust accordingly - b/c this was the #1 negotiation tactic used by Salesforce recruiters to lowball base salaries. But again, the bigger concern here is how it makes AE's feel. We assume Salesforce looks out for our best interest, especially those putting in the extra hours to get the job done. It's one of the reasons Salesforce has been successful - we have a culture of execution.

    Advice to Management

    "It's not what is said. It's what is not said." Most AE's won't speak up against the new hourly "48 hours or less" mandate but that's not a good thing. It's stored as a negative data and an excuse to think "is this the beginning of a bad sales culture?" Why go down this path - to encourage Sales reps to work less hours?


  9. "Amazing Company I have ever worked for!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Lead Software Engineer
    Current Employee - Lead Software Engineer
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Salesforce full-time (More than 3 years)

    Pros

    I am working for Salesforce for the past 3 years. So far I have not seen any valid point for me to make a move to another company.

    - Compensation is good compared to its equivalent companies
    - Great benefits and perks
    - Work-life balance is very good
    - Management helps employees to grow in their career
    - More innovative projects coming up which gives me a chance to learn the emerging technologies
     - Company does a lot of volunteering activities to support the society and people in need of help
    - Great culture and values which is why I hope this company is rated as the best place to work

    Cons

    I don't see much cons about this wonderful company.
    I wish the management continue supporting its employees the same way it does now.


  10. "Amazing company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Salesforce full-time

    Pros

    Smart people, good pay, good product

    Cons

    Territories are getting shrunk as we grow

    Advice to Management

    n/a


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