Salesforce Reviews

Updated Mar 2, 2021

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4.5
91%
Recommend to a Friend
97%
Approve of CEO
Pros
  • "Great benefits (free food/drink kitchen big plus)(in 468 reviews)

  • "Great Culture and Diverse Workforce(in 435 reviews)

  • Cons
  • "Typical big company problems, can be sometimes lost in the shuffle of things(in 131 reviews)

  • "Fast Paced, High Expectations etc(in 127 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

    Ratings by Demographics

    This rating reflects the overall rating of Salesforce and is not affected by filters.

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    1. 5.0
      Current Employee, more than 3 years
      Featured Review

      Best place to be during the pandemic

      Dec 11, 2020 - Partner Sales in Boston, MA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Huge focus on work/life balance, flexible working hours, good pay, solid company, lots of room for growth and opportunity

      Cons

      Lots of pressure to perform

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      11 people found this review helpful
    2. 5.0
      Current Employee, less than 1 year

      Great Pay and Opportunities to Grow

      Mar 2, 2021 - Account Executive in San Francisco, CA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      The pay is above market and benefits are well worth it (better than prior employers that I had). I love the company culture and team. The workload and goals are easily manageable .

      Cons

      Provide better onboarding and training as it's not very formalized.

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    3. 3.0
      Former Employee, more than 1 year

      What a disappointment...

      Nov 30, 2020 - Account Executive- Core Team in San Francisco, CA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      - Benefits are top notch - Perks in the tower and holiday party are impressive - Sales tactics and strategies are great for growth even as an experienced rep - You’ll meet very talented sales rep with a wide variance of styles -ESPP - generous maternity/paternity leave. Although this will affect your likelihood of be promoted

      Cons

      I came into Salesforce like every rep, excited and eager to get my “MBA” in sales. Working here you’ll have to be prepared to give up everything just to stay afloat. In the first year you will most likely be given a terrible territory and what you do with it will decide your future here. Things you will need to juggle effortlessly or will lead you down the road of being let go are: - Activity- lots of calls. People who fib numbers here are celebrated by leadership but frowned upon by reps - Opp rigor- the amount of fields you will need to update are mind numbing - Pipeline- with a terrible territory be prepared to pipe aspirational pipeline that will be highly scrutinized - Prep meetings- there are endless prep meetings before calls. Due to schedules each person involved will require a prep meeting, leaving your day with little time for anything else. - Team selling- be prepared to sell with folks much junior than you and not held to as high of standards. If the deal falls through, it’s on you. There are a few coprimes that are skilled sales reps - Your “brand”- It’s important to maintain appearances, even on bad days. Your brand is determined by how involved you are in diversity, volunteer work, and leading the team, which requires tenure. -Manager 1:1’s- these are a trap to look out for. Salesforce preaches trust as one of it pillars, but beware that everything said in those meetings will be used against you when they have soured on you - Time management- working a 12 hr day is table stakes. There are endless distractions you will need to navigate and make hard decisions on “brand”/ appearance maintenance vs selling The work/life balance is very heavy on the work side. The exec team repeatedly say their biggest regrets are not spending enough time with family. This will never change if they don’t take it serious. There is a lot you can learn here but at the expense of your self confidence as some managers make you feel worthless when your awful territory isn’t performing. If that isn’t enough to make you steer clear, the pay is very low and less than 20% of reps hit their annual numbers The “Ohana” culture is a mirage. There is nothing remotely familial about the culture. It is an ultra competitive pressure cooker. I just had such higher hopes for my experience left disappointed...

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      107 people found this review helpful
    4. 5.0
      Former Employee, more than 3 years

      Best Company to work for

      Mar 1, 2021 - Director, Product Management in San Francisco, CA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Amazing work-life balance, company is aggressive and moves quickly to innovate. Great brand value in having worked there. Stupidest decision to leave Salesforce.

      Cons

      RSU refresh is abysmal, causing folks to think about leaving after 4 years.

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    5. 5.0
      Current Employee, more than 1 year

      Invest in people

      Mar 1, 2021 - Anonymous Employee in San Francisco, CA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      - Leadership listens - Great employee resources and benefits - Career education reimbursement

      Cons

      Depends on your business unit, the workload varies.

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    6. 5.0
      Current Employee, more than 1 year

      One of the best places to work for a reason

      Mar 1, 2021 - Lead Engineer in Indianapolis, IN
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Salesforce has the best of cultures and benefits and pay to match! They really try to make sure you get enough PTO and encourage and enable giving back to the community.

      Cons

      At times the pressure and pace of Salesforce can get stressful.

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    7. 5.0
      Current Employee, less than 1 year

      Great place to work and grow

      Mar 1, 2021 - Lead Solutions Engineer in San Francisco, CA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Positive supporting culture, transparency, benefits

      Cons

      none . I have only had positive experiences

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    8. 5.0
      Former Employee, less than 1 year

      Great place

      Mar 2, 2021 - Senior Program Manager in Indianapolis, IN
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Pay well, culture is excellent

      Cons

      Late org difficult to navigate sometimes

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    9. 5.0
      Current Employee, less than 1 year

      N/A

      Feb 28, 2021 - N/A 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good team that worked well together.

      Cons

      Work from home was not fun

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    10. 5.0
      Current Employee, less than 1 year

      Work culture

      Mar 1, 2021 - Senior Swe 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great work life balance. Good management.

      Cons

      No cons as such. All good.

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