Salesforce Reviews | Glassdoor

Salesforce Reviews

Updated September 23, 2017
3,118 reviews

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4.2
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3,118 Employee Reviews

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Pros
  • Probably couldn't find a better work-life balance anywhere in the bay (in 233 reviews)

  • great culture and 1/1/1 is inspiring (in 97 reviews)

Cons
  • You can often struggle with your work/life balance based on the YoY high-growth demands (in 167 reviews)

  • Fast paced environment with steep ramp up (in 96 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (127)

    "Hard work, but amazing!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Executive
    Current Employee - Account Executive
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Salesforce full-time (Less than a year)

    Pros

    The 1-1-1 Model here (google it) and a tangible benefit that results of it is 7 full days of VTO (volunteer time off) to be used responsibly at your discretion. Matching gifts to a non-profit of your choice.

    - Benefits here overall are incredible
    - ESPP is attractive
    - Time off is generous
    - comp package works in your favor- i.e. hard work does in fact = revenue.
    - equipment is all up-to-date and excellent (iPhone as work phone, and MacBook as laptop)
    - Training that consists of bootcamp in San Francisco, and further training at a local hub. Ongoing trailheads and updates also keep you on your toes.
    - Fast-paced environment
    - Great culture
    - Talented professionals
    - Collaborative environment across different segments
    - Brand recognition
    - Smooth employee processes in the background (payroll, time logged, benefit tracking, incentive tracking, employee profile, etc).
    - Continuous acquisitions of companies continues to strengthen our products and offerings.
    - Snacks, events, and happy hours
    - Flexibility and autonomy given to consult with your clients
    - Networking opportunities here are endless

    Cons

    - You can feel "left-behind" here at times, so it's crucial to stay organized to keep up with the pace, especially early on.
    - Work-life balance (self-induced): it's easy to become attached to your work and your accounts, and it trickle over into your personal life after hours, or on weekends.
    - Difficult quota to hit, but that's for a reason. if this were easy I suppose they would let anyone in.

    Can't think of anything else. It's hard to find things wrong with Salesforce, in fact this section took me a lot longer to provide the bullet points above then the pros section.

    Advice to Management

    Keep up the good work! Can't wait to see what's next, and hope to continue growing my career here.


  2. Helpful (459)

    "Still a lot of opportunity to learn, connect, and chart your own course, but Big Company culture is encroaching."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Francisco, CA
    Current Employee - Anonymous Employee in San Francisco, CA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Salesforce full-time (More than 8 years)

    Pros

    I've spent over 8 years with Salesforce in various management and individual contributor roles, all customer or partner facing. Some of the pros:
    - vibrant, fast paced culture
    - smart, fun, aggressive colleagues
    - management is focused on latest tech trends and staying or becoming a leader for many of them
    - by and large, customers and partners are very positive about the technology
    - good benefits and perqs
    - hip urban culture at HQ
    - a chart-your-own-course mentality that rewards those who aggressively seek out the job they want and pursue it, or sometimes even create it

    Cons

    After my long tenure and many Dreamforce conferences, I'm nearly fried. To say the culture is fast paced and the focus is always changing is an understatement. The reason Salesforce always seems on top, and chasing the latest trend, and in the press, is because employees are expected to run harder, carry more, cheer loudly, and pivot constantly. It's the world's biggest startup in behavior. But at the same time, with the recent influx of top career sales leaders from Oracle and what appears to be a board-level mandate for doubling revenue, employees are being asked to do even more with even less, fill higher quotas with smaller territories, less help, and the big company bureaucracy is rearing it's ugly head.

    Worse still is the politics. When you hire a bunch of smart, aggressive people, and put them in an environment of outsized expectations, throw in a bunch of re-orgs and changing management, and sprinkle with uncertainty and constantly changing priorities, you inevitably get people back stabbing each other and throwing others under the bus to appear smarter and more worthy of promotion.

    The few at the top will get very, very rich. The rest will lose the sense of personal ownership and start to wonder why they've given up health and family

    Advice to Management

    The further you get from the foundational vision of creating great products and ensuring customer success, and instead recruit big company people focused on ego and self-promotion and growing a fiefdom, the more Salesforce starts to become just another Oracle or SAP or Microsoft. My sense is, that's what the board wants. If so, so be it. There will be another innovative and passionate startup to disrupt salesforce some day soon.

  3. "Customer success."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Success Director in Austin, TX
    Current Employee - Customer Success Director in Austin, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Salesforce full-time (More than 5 years)

    Pros

    Job flexibility and independence; allow you to fail, learn, adapt. Smart and engaged team members. 56 hours of VTO, unlimited PTO. Work with innovative products.

    Cons

    As company matures, processes are being added that bring another level of bureaucracy - slowly becoming another Oracle, SAP or Microsoft. Loss of feeling of Ohana and becoming corporate.

    Advice to Management

    Go back to your roots - customer and employee (Ohana) centric. Are we becoming an acquisition machine and loosing sight of out core?


  4. "Awesome company with marketing cloud in Indy!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Salesforce full-time

    Pros

    Amazing benefits and work environment
    Great co-workers
    Interesting tech to build
    Marketers are great customers
    Dedicated to Indy tech community
    Champion of social causes

    Cons

    Demanding place to work with high expectations - this is positive as well

    Advice to Management

    Keep investing in Indy and remember the Orange culture from ET


  5. "Salesforce - Simply Awesome!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Francisco, CA
    Current Employee - Anonymous Employee in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Salesforce full-time (More than 8 years)

    Pros

    Company culture and specifically the professionalism, work life balance, the 1.1.1 model are amazing. Salesforce is a challenging and fun place to work. Amazing people!!

    Cons

    Biggish company so with that come typical politics and processes that tend to put a damper on freedom of technologies to work with, creativity of all kinds. Still, as big cos go SFDC is always striving to modularize with small teams and being nimble.


  6. "Love my work here"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Salesforce full-time (More than 3 years)

    Pros

    Love my job and team. Very open communication with the company and leadership.

    Cons

    Growing quickly and many new hires still need to learn what Salesforce offers.


  7. "Incredible company and culture to work for!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Solutions Engineer
    Current Employee - Senior Solutions Engineer
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Salesforce full-time (More than a year)

    Pros

    Incredible benefits
    Extremely structured hiring and recruiting process
    As an employee, you are really empowered to contribute to the culture of growth and innovation
    The company cares about your well-being as well as giving back to the society

    Cons

    Cannot think of any cons!

    Advice to Management

    Keep up the good work!

  8. "business analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Salesforce full-time

    Pros

    great environment to work there

    Cons

    there are no cons i can think of


  9. "SWE Internship Review"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Great company, wonderful culture, helpful people, best experience ever

    Cons

    Honestly there was nothing bad about this intern program at all


  10. "True Salesforce Ohana"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Salesforce full-time

    Pros

    Best company to work for !

    Cons

    Nothing that I experienced here


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