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      Sallie Mae

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      Customer Service Specialist Interview

      Nov 9, 2012
      Anonymous employee
      Wilkes-Barre, PA
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 2 weeks. I interviewed at Sallie Mae (Wilkes-Barre, PA) in May 2010

      Interview

      Quick Phone interview to assess communication skills, and your very basic knowledge of computer use. Questions like how would you go about getting connected to the internet if you are disconnected.

      Interview questions [1]

      Question 1

      How do you go about solving questions you don't know the answer to?
      1 Answer

      Other Customer Service Specialist Interview Reviews for Sallie Mae

      Customer Service Specialist Interview

      Aug 27, 2010
      Anonymous Interview Candidate
      Indianapolis, IN
      No offer
      Positive experience
      Average interview

      Application

      The process took 1 week. I interviewed at Sallie Mae (Indianapolis, IN) in Aug 2010

      Interview

      I applied online within two called to schedule phone interview. Then that monday call for interview. I came in for 1:1 interview . Interviewed with supervisor then interview with call center manager. Was toldt hey would keep in touch and how good I was . Recently received email saying i wasnt chosen

      Interview questions [1]

      Question 1

      Explain previous work history?
      Answer question