I applied online. The process took 3 weeks. I interviewed at Santander in Apr 2018
Interview
I had two interviews. One with my Branch Manager and the other with the District Executive. Typical banking and customer service questions were asked and were able to chat.
Interview questions [1]
Question 1
If a customer is distressed, how would you handle it?
It was straightforward. Applied online. Got a call to schedule a in-person interview with the branch manager. Questions were simple. Come prepared with answer about questions regarding customer service. Also emphasize your ability to upsell products and services the bank offers. That will really catch your interviewer's attention.
Sit down with the district manager who asks you basic interview questions. Asked about my experience, and other common interview questions. Overall it was pretty painless and not bad to get through.
Interview questions [1]
Question 1
Why should we hire you. What skills do possess for the position.
Easy process to go through. Discovered position through a recruiter. He guided be through the whole process and made it easy. Interviewed with manager I would be reporting to if accepted