Sertec Interview Questions | Glassdoor

Sertec Interview Questions

Interviews at Sertec

8 Interview Reviews

Experience

Experience
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12%
38%

Getting an Interview

Getting an Interview
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  1. Helpful (1)  

    Intake Specialist Interview

    Anonymous Employee in Atlanta, GA
    Accepted Offer
    Negative Experience
    Easy Interview

    Application

    I applied through other source. The process took 2 weeks. I interviewed at Sertec (Atlanta, GA) in May 2015.

    Interview

    I originally went for testing, which 1 out of 5 passes. After the test was completed, I was pulled out of the room and into the room of the HR personnel ( one person) and took a typing test. I was technically NOT interviewed. I was asked to come in for testing and after that was offered a position.


  2.  

    Accepted Offer
    Positive Experience
    Easy Interview

    Interview

    You answered questions over the phone like a pre interview, waited to be contacted to come in for testing. If you passed the test you were scheduled to meet with the hiring manager.

    Interview Questions

  3.  

    Customer Care Agent Interview

    Anonymous Employee in Atlanta, GA
    Accepted Offer
    Neutral Experience
    Easy Interview

    Application

    I applied through other source. I interviewed at Sertec (Atlanta, GA) in September 2014.

    Interview

    first a phone interview, then you are called in for an in person interview. You are given a test that same day for typing and listening. The process is short and they are very nice.

    Interview Questions


  4.  

    Customer Service Representative Interview

    Anonymous Employee in Atlanta, GA
    Accepted Offer
    Negative Experience
    Average Interview

    Application

    I applied online. The process took 1 day. I interviewed at Sertec (Atlanta, GA).

    Interview

    Regular interview, they asked my questions about my work history. I answered questions about my work history. They asked me if i could do the job. I toldnthem i could do the job.

    Interview Questions


  5.  

    Customer Service Representative Interview

    Anonymous Employee in Atlanta, GA
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied through an employee referral. I interviewed at Sertec (Atlanta, GA) in May 2011.

    Interview

    The interview was nothing it was very easy and simple. This is way too much just to use a job search engine. Blah blah blah blah. I don't have anything else to say.

    Interview Questions

    • General customer service questions. no specific structure.   1 Answer

    Negotiation

    no negotiation they offer you a position with a set starting rate.


  6.  

    Accepted Offer
    Negative Experience
    Easy Interview

    Application

    I applied online. The process took 3 days. I interviewed at Sertec.

    Interview

    Take a test on the computer to demonstrate reading comprehension and then in-person interview with HR. During the in-person interview you must undergo a typing test and you must listen to a recording of a call from a customer and answer questions in regard to the call. Schedule flexibility will determine whether they hire you: they want people willing to work in the afternoon (2-3pm and leave 10-11pm) and willing to work holidays.

    Interview Questions


  7.  

    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied through other source. The process took 3 weeks. I interviewed at Sertec in July 2013.

    Interview

    You first have to call a job hotline where you will answer questions on an automated system. Based on your answers you will receive a phone call from one of the managers asking you to come in for testing. The test is basically a grammar and problem solving test. The test is timed. If you pass this test they will call you in for a face to face interview with HR. You will also listen to a phone call and take notes based on what you heard. You also take a typing test. After the final interview, I got a phone call about a week later letting me know I got the job.

    Interview Questions

    • What are some things about yourself that you need to work on or improve?   Answer Question
  8.  

    CSR Interview

    Anonymous Employee in Atlanta, GA
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. I interviewed at Sertec (Atlanta, GA).

    Interview

    You initially do a phone interview asking about previous work experience, confirmation email , and then an email or phone call requesting a date and time for a face to face interview

    Interview Questions

    • What experience do you have previously that would be useful in the position applying for   Answer Question

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