Senior Solutions Consultant applicants have rated the interview process at ServiceNow with 2.9 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 50% positive. To compare, the company-average is 51.8% positive. This is according to Glassdoor user ratings.
Candidates applying for Senior Solutions Consultant roles take an average of 40 days to get hired, when considering 8 user submitted interviews for this role. To compare, the hiring process at ServiceNow overall takes an average of 28 days.
Common stages of the interview process at ServiceNow as a Senior Solutions Consultant according to 8 Glassdoor interviews include:
Phone interview: 35%
One on one interview: 15%
Background check: 15%
Presentation: 10%
Drug test: 10%
Group panel interview: 10%
Skills test: 5%
Here are the most commonly searched roles for interview reports -
I applied online. I interviewed at ServiceNow (Columbus, OH) in Oct 2015
Interview
Hiring Manager reached out to me directly and managed the entire process. Started with a phone call, then in person demo/presentation, and finally calls with Sales Reps, Regional Director of Sales. Final call was with Regional Director of Solution Consultants.
I applied online. The process took 4 weeks. I interviewed at ServiceNow (Dublin, Dublin) in Jan 2026
Interview
Really quick and engaging interview from the Hiring Manager, but nothing from the recruitment team.
First interview with Hiring Manager: behavioural questions, presentation, description of the role and team
Second and last! : Panel interview with 4 people:
1) Panel Introduction
2) Candidate Introduction with picture about you
3) Pitch ServiceNow platform slide
4) ServiceNow Demonstration of a product
5) Culture Add
6) Q&A
Interview questions [2]
Question 1
What business issues can we solve, use concrete examples
(research our public customer stories)
What is the value of ServiceNow?
I applied online. The process took 4 weeks. I interviewed at ServiceNow (London, England) in Nov 2024
Interview
The process was very slick, the recruiter communicated with me throughout, she was fantastic!
I applied online. 1.HR Screening call, 2.HM Interview, 3.Panel Interview, 4.Sales Director Interview (this was an additional step for me).
Interview questions [1]
Question 1
Why ServiceNow?
Why are you leaving your current employer?
I applied online. The process took 3 months. I interviewed at ServiceNow (Paris) in Oct 2022
Interview
quelques entretiens avec l'équipe de comptes et quelques managers, avant une soutenance de 50' : cette soutenance, pour valider notre style s'est bien passée dans le sens ou mon futur Manager m'a aidé à revoir la présentation et le style de présentation, donc pas de piège mais au contraire une belle opportunité pour mettre tous ses points forts en avant.
Interview questions [1]
Question 1
Pourquoi ServiceNow et pourquoi vous pensez que vous êtes la bonne personne pour ce poste ?