Interviewing was very robotic. Recruiter spent more time reading the CV than asking questions about it, it felt rushed, as if the interview was just set up an hour ago rather than a week ago

The entire interview process was conducted remotely. First, there was a typing test, followed by a language proficiency test since the position was bilingual. Next, I was given an opportunity to demonstrate how I would handle customer support by responding to a customer email as a Shopify representative. In my case, the topic was related to domains. After that, I had a Zoom interview with an interviewer from Canada. Following this, she assigned me a task as the next step: answering a customer inquiry in the second language. This time, the question was about payments, and I answered it by referring to Shopify’s website. Upon passing this stage, I proceeded to the final interview. This time, an interviewer from the U.S. posed questions to me as a customer via live chat, and I had to respond in real time. The challenge here was to answer quickly and accurately, which was the most difficult part of the process.