Recommend to a friend
Shopify Reviews
166 reviews
Filter
Filter
Full-timePart-timeApprove of CEO
Tobias Lütke
129 Ratings
Pros
Work from home while being treated like a regular employee (in 14 reviews)
Fun, cool work environment that challenges students (in 13 reviews)
Cons
you need to be very self driven to succeed here (which is a pro for a lot of people) (in 4 reviews)
The work environment itself is great though (in 6 reviews)
Helpful (1)
![Shopify Logo]()
"Customer Success Guru"
StarStarStarStarStarRecommendsPositive OutlookNo opinion of CEOI have been working at Shopify full-time
Pros
I'm really looking forward to the corporate culture
Cons
Haven't seen any yet, so fingers crossed!
Advice to Management
Keep on keepin' on. From what I've seen, you're doing great.
Shopify 2017-03-08 11:11 PST![Shopify Logo]()
"Call Centre Plus"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
Doesn't RecommendNegative OutlookDisapproves of CEOI have been working at Shopify full-time (Less than a year)
Pros
If you want to work at a call centre but with slightly better benefits and slightly less metrics than a "traditional" call centre, this may be for you.
Cons
Dead horses whipped daily to try and do more work.
Advice to Management
A lot of management are former Gurus who have forgotten what being a Guru is like, and made the Guru role harder in order to insulate themselves -- don't forget where you came from.
Shopify 2017-09-09 13:49 PDTHelpful (17)
![Shopify Logo]()
"Toxic work culture starts at the top."
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
Doesn't RecommendNegative OutlookDisapproves of CEOPros
Benefits and the salary are probably one of the better things about working here. It's challenging no matter were you are and you won't get bored. As poorly as I think of this company, its culture, some of the many bad apples, and my experiences in its totality, it's a good product.
Cons
Support is treated as expendable and yet they make them jump through so many hoops in order to get the job (rightly so). They have a high turnover rate for a reason. There is no job security whatsoever.
If you have any disability (physical or mental), you are expendable. They really play up how they care about the mental health of employees but at the end of the day, it's a business - not a family. They will ask to part ways. It's an industry-wide issue. Unfortunately, Shopify is part of the problem.
If you have any life issues going on that are severely impacting your life circumstances (family death, illness etc.), you are expendable.
Discrimination and racism is rampant and goes unaddressed. The "diversity and inclusion" in this company is like a hemorrhaging wound. They have some really hardworking and talented "model minorities" at the top but literally everything else there makes many minorities feel uncomfortable and shocked at what's openly shared and said.
There's a huge class divide between Support and everyone else in the company. It's apparent in the culture, in the summits, in how the company runs its everyday.
Higher ups can't handle criticism and the CEO is a WHOLE. Other. Story.
You guys sure have a lot of people who have drunk the company kool-aid. It's embarrassing.Advice to Management
I don't know where to start, frankly. I have never been more disappointed in a company that I was so proud of joining. I actually stopped telling people about my job.
It would have been nice, as a Canadian company, to be an industry leader and be part of the solution for why the tech industry is so completely dominated by white men (with white women trailing behind) and completely inhospitable for minorities. I wish I could give something better here but I feel like it's a lost cause because we've seen how people get treated when they do speak up.Shopify 2017-03-20 14:23 PDTHelpful (1)
![Shopify Logo]()
"Good company"
StarStarStarStarStarPros
Nimble company, good co-workers, and a fun place to work and gain experience.
Cons
Fast-paced work can be hard to handle at times; pay could be higher
Shopify 2016-06-14 15:56 PDTHelpful (4)
![Shopify Logo]()
"Super place to work"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOPros
Incredibly smart bunch of people, the huge majority of whom really care about what they're working on. Hiring takes a long time because they are pretty strict on who they want in the door, and I think they've done a good job of not taking too many ego-heavy 'superstars' as the company gets larger. Even c-level team are very approachable and down to earth.
Cons
Things move very fast, better be ready to keep up!
Advice to Management
Thanks for your transparency
Shopify 2015-10-13 13:03 PDTHelpful (18)
![Shopify Logo]()
"Awesome Culture!!!"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI have been working at Shopify full-time (Less than a year)
Pros
Tons of work support, super flexible, and a unique fun culture
Cons
A lot to learn and can sometimes seem overwhelming but there is always help available!
Advice to Management
Keep on doing what you are doing! Love that the CEO is very much involved with all aspects of the company!
Shopify 2014-10-25 10:39 PDT![Shopify Logo]()
"Great employer"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI worked at Shopify full-time
Pros
Great benefits for employee such as 4 weeks holidays at a minimum, they are very flexible as an employer and care about their employee well being, you can work from home, they have great maternity and paternity leave, and this is only the basics of your benefits, there is also a lot of great perks, such as sportify, houskeeping allowance, etc..
Cons
I dont see any inconvenient
Shopify 2017-09-21 06:59 PDT![Shopify Logo]()
"Positive experience as a developer at Waterloo office"
StarStarStarStarStar- Work/Life Balance
- Comp & Benefits
Pros
Friendly and smart group of people.
Cons
There were not many cons.
Shopify 2017-09-19 10:57 PDT![Shopify Logo]()
"Best place to work in the region"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI have been working at Shopify full-time (More than a year)
Pros
Worked at many places, comfortably the best work, benefits, pay I've seen especially when you consider the stock options
Cons
Lots of hipsters
Kids who think their workplace should reflect who they are and treat them like the special snowflake E they are.Shopify 2017-09-13 06:37 PDT![Shopify Logo]()
"Fantastic place to work"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI have been working at Shopify full-time (Less than a year)
Pros
I've been at Shopify for a month now, and in my 20 year career it is by far the best place I've worked at. The people are supportive, trusting, brilliant and moreover extremely kind. It's a rare place. Toby is doing a great job keeping the culture of a startup with the backing of an extremely successful company. Well done Shopify!
Cons
None I can see. It's really a fantastic place to work. I'm very happy. Keep it up! Seriously, great place.
Advice to Management
Keep it up!!!
Shopify 2017-09-04 18:23 PDT
Join the Shopify team
Showing 166 of 187 reviews
Reset FiltersThis will replace the current featured review for targeted profile. Are you sure you want to replace it?
Are you sure you want to remove this review from being featured for targeted profile?
Shopify Response
seconds ago
Edit • Delete