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      Customer Excellence Transformation & Change Specialist Interview

      Apr 19, 2022
      Anonymous Interview Candidate
      Woodstock, CT
      No offer
      Negative experience
      Easy interview

      Application

      I applied online. The process took 2+ months. I interviewed at Smartsheet (Woodstock, CT) in Feb 2022

      Interview

      4 step process. Two recruiter calls (1st one was a initial screen second was a interview regarding skills and job related questions). Manager phone interview. Loop interview (team and higher manager interviews) Overall experience was not great. The recruiters were not responsive and kept changing the dates and times of the interviews. One of the manager interviews I showed up to and stayed on and they failed to tell me he was on vacation and they forgot to reschedule. They made it seem like I was a prime candidate and rushed me through the process only to ghost me after the final interviews. Did not answer my follow up emails to let me know that I was rejected I just assume at this point. Very unprofessional.

      Interview questions [4]

      Question 1

      Tel me about your current role
      Answer question

      Question 2

      Describe how you would role out a new process to an organization and how you would deal with conflict
      Answer question

      Question 3

      What do you need in this current role to be successful
      Answer question

      Question 4

      Tell me about about a specific project you ran and how the change management portion was handled
      Answer question
      1