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      Southwest Airlines

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      SWA Customer Service Agent Interview

      Aug 18, 2015
      Anonymous Interview Candidate
      Austin, TX
      No offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 2 weeks. I interviewed at Southwest Airlines (Austin, TX) in Aug 2015

      Interview

      Contacted by Recruiter to complete application with 10 year history Contacted the following day to schedule face to face Face to Face went very well. Was told I would hear by last week, however, have not received a decline letter or any other word. Called HR and they said it could actually take up to about 2 weeks. If I was requested to do Fingerprinting, I would go to Dallas. I've read different reviews on this Forum. Some say they were Fingerprinted right there and received Offer Letter. Others say it took weeks or months. I'm not sure what to think. Would really love this opportunity.

      Interview questions [1]

      Question 1

      Why do you want to work at Southwest Airlines?
      Answer question