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      Southwest Airlines

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      CSA - Customer Service Associate Interview

      Jan 8, 2024
      Anonymous employee
      San Francisco, CA
      Accepted offer
      Positive experience
      Average interview

      Application

      I interviewed at Southwest Airlines (San Francisco, CA)

      Interview

      Go through panel from room to room to room talking other agents from other cities and some retirees. It’s a whole interview with different entities. Then you are sent to get fingerprinted and wait for the email

      Interview questions [1]

      Question 1

      Ask questions about experience in customer service or something similar
      Answer question

      Other CSA - Customer Service Associate Interview Reviews for Southwest Airlines

      CSA - Customer Service Associate Interview

      Feb 20, 2024
      Anonymous employee
      Fresno, CA
      Accepted offer
      Positive experience
      Difficult interview

      Application

      I interviewed at Southwest Airlines (Fresno, CA)

      Interview

      Amazing, difficult but nothing intense. Just study about the company and practice. Would recommend job 100 to anyone looking for some experience or even a steady career for their life.

      Interview questions [1]

      Question 1

      Why did you apply to Southwest.
      1 Answer

      CSA - Customer Service Associate Interview

      Feb 26, 2024
      Anonymous Interview Candidate
      Midland, TX
      No offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 2 weeks. I interviewed at Southwest Airlines (Midland, TX) in Jan 2024

      Interview

      GOOD SO FAR! It was only the phone interview. Can't wait for the next one! Now I am out words. I am looking for interview help that is only reason I am answering these questions

      Interview questions [1]

      Question 1

      What are our CORE Values?
      1 Answer