SpotHopper interview questions

I made it to the final interview stage and invested many hours preparing a presentation that was recorded and reviewed by the CEO. After all that time and effort, I was disappointed to receive a generic rejection email addressed only as "Dear Candidate" rather than by my name. I understand not every candidate receives an offer, but after asking candidates to complete a final presentation, a more personal and respectful response would have reflected much better on the company and its hiring process.