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      Retail Operations Manager Interview

      May 16, 2009
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      The process took 1 week. I interviewed at Staples in Jan 2007

      Interview

      Started off with a phone interview. Asked basic questions about work history. Basically making sure that I was worth the time and effort to schedule an interview. Interview with District Manager and Regional HR Manager was a few days later. Interview did not really fit any format. DM really just wanted to get to know me and determine what kind of managment style I had. Thye threw out a few hypothetical situations and asked how I would react and deal with them. I later found out that many of the questions were related to how I would manage specific personality types in the store that she ultimately put me in. The store that I was placed in had a very tenured staff that knew there stuff and were very good, but also very stubborn and often not willing to change things that they had been doing for years.

      Interview questions [1]

      Question 1

      All questions were very, very standard. Nothing required additional thought. Questions will vary by DM. Be ready to talk in detail about your history and performance (especially in retail)
      1 Answer
      1