Staples Reviews | Glassdoor

Staples Reviews

Updated December 11, 2017
6,355 reviews

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3.2
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Staples CEO Shira Goodman
Shira Goodman
704 Ratings

6,355 Employee Reviews

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Pros
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More Pros and Cons

  1. "Staples Organization"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Staples full-time

    Pros

    Great place to work and good people. Competitive in the marketplace

    Cons

    Tough to get HR on the phone or deal with tech support as they have gone off shore.

    Advice to Management

    Keep your good employees invest in your management teams and compensate them for good work


  2. "Fun Place to Work Except..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Staples part-time

    Pros

    Great coworkers, helpful managers, great benefits

    Cons

    selling SquareTrade, no sales comission

    Advice to Management

    try to not put so much of an emphasis on SquareTrade

  3. "It’s okay"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I have been working at Staples full-time

    Pros

    You get growth in retail

    Cons

    High expectations with low compensation


  4. "Billing analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Billing Analyst in Deerfield Beach, FL
    Current Employee - Billing Analyst in Deerfield Beach, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Staples full-time (More than a year)

    Pros

    Good benefits, fair salary, 4 weeks of vacation, flexible hours, good health insurance.

    Cons

    Management needs improvement.
    Not enough resources to complete tasks.
    Lack of training, you have to learn on the job.
    Some of the department's have too many employees, and some are understaffed.

    Advice to Management

    Get more employees to improve customer service experience


  5. "Good Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Staples part-time

    Pros

    Good company culture.
    Work as a team and room for advancement from an entry level position.

    Cons

    Expect to work most holidays and through snowstorms.
    Pressure to make sales can be high.


  6. "True to the job description"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Staples full-time

    Pros

    Excellent work/life balance
    Fun and challenging culture

    Cons

    High employee churn
    Unclear business strategy

    Advice to Management

    Hire young, strong talent


  7. "Sales associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Staples part-time (More than a year)

    Pros

    Easy going place to work

    Cons

    No downsides it and entry level job

    Advice to Management

    N/A

  8. "Software engineer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Engineer in Framingham, MA
    Current Employee - Software Engineer in Framingham, MA
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Staples full-time (More than a year)

    Pros

    Get to work with best in class tech stack

    Cons

    Bad benefits . No $-$ match for 401K
    Bad insurance plans

    Advice to Management

    Employee recognition is lacking . Senior management doesn't have clear understanding.


  9. "EasyTech"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - EasyTech Associate in Los Angeles, CA
    Former Employee - EasyTech Associate in Los Angeles, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Staples part-time (More than a year)

    Pros

    Very flexible, great if you are a student.

    Cons

    They push sales a lot, if you don't like sales, you won't be happy.

    Advice to Management

    None


  10. "Love it here."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Staples part-time

    Pros

    Some of the pros of working at staples are they work with school hours, Nice management.

    Cons

    There are no cons at all that I can think of.

    Advice to Management

    I really have no advice to management at all they are nice and I would work there again.


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