Staples Reviews | Glassdoor

Staples Reviews

Updated August 19, 2017
5,930 reviews

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3.2
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Staples CEO Shira Goodman
Shira Goodman
535 Ratings

5,930 Employee Reviews

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Pros
Cons
  • Back to school season can be overwhelmingly dutiful in this job (in 85 reviews)

  • Work life balance is a little challenging if you are on the technology teams (in 72 reviews)

More Pros and Cons

  1. Featured Review

    "Staples Culture is Amazing"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Talent Acquisition Specialist in Remote, OR
    Current Employee - Talent Acquisition Specialist in Remote, OR
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Staples full-time (Less than a year)

    Pros

    Employee Stock Purchase Plan, Employee Discount Program, Medical, Dental, Vision, Employer paid STD, Vacation and Sick time, Referral program

    Cons

    None really. There is a talent track program to move up within the company.

    Advice to Management

    Thank you for being so diligent with the Talent Track program.


  2. "Review"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Fun environment to be in

    Cons

    Not a lot of hours to get

  3. "Field Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Staples full-time (More than 10 years)

    Pros

    An ever changing focus and challenge to keep your skills sharp and your talents always in use

    Cons

    Too many short term opportunities at too high of a rate to chase. Sometimes the main focus of profit is diluted by chasing small fish.

    Advice to Management

    Simplify the focus into 3 categories: Customer experience, operating profit and equity fairness


  4. "B2B outside sales rep"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Staples full-time

    Pros

    They really push you and want you to succeed.

    Cons

    They expect you to bring in a ton of accounts.


  5. "Great Place to Work- My Co-Workers are cool"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Hours are pretty flexible based on your availability.

    Cons

    Lunch isn't paid. Supervisors are usually under a lot of stress and sometimes takes it out on the sales associate.

    Advice to Management

    Pay us more or we unionize!


  6. "Chashier"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cashier in Freeport, NY
    Former Employee - Cashier in Freeport, NY
    Recommends
    Positive Outlook

    I worked at Staples part-time (More than 5 years)

    Pros

    I would like to work for this company

    Cons

    My goul is to make this company my priority

    Advice to Management

    I'm very smart when it comes communication and understanding my job title


  7. "Technology Supervisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Technology Supervisor in Duluth, GA
    Current Employee - Technology Supervisor in Duluth, GA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Staples part-time (More than 3 years)

    Pros

    Great working environment in a fast pace retail industry

    Cons

    IT Support takes too long to fix issues in the fast pace retail industry

    Advice to Management

    Gain better IT Support

  8. "Fantastic Job and Management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends

    I have been working at Staples part-time

    Pros

    Management and team midset were fantastic. Friendly and easy to work with scheduling conflicts.

    Cons

    Our title as "Techs" didn't really mean much considering we had to hook everything up to a network so that offsite techs could complete services remotely.

    Advice to Management

    Get rid of the "Matrix" system and green light $0.50-$1 pay increase for one or two techs to sit in the back to work on customer orders while one or two are on the floor selling. The "Matrix" causes more headaches than needed.


  9. "Customer service / tech sales representative"

    StarStarStarStarStar
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Staples part-time

    Pros

    retail environment with a great store and department managers. Overall positive atmosphere with most employees willing to help out each other

    Cons

    Unrealistic sale requirements from corporate HQ.

    Advice to Management

    Corporate HQ should listen to their Store managers in regards to sales requirements.


  10. "Enjoyed my work and team members"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Staples full-time

    Pros

    Totally enjoyed my time working at Staples

    Cons

    None stood out to me


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