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Staples Reviews

Updated May 12, 2021

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3.3
48%
Recommend to a Friend
58%
Approve of CEO
Staples CEO Michael Motz
Michael Motz
505 Ratings
Pros
  • "Flexible hours so they work around you(in 333 reviews)

  • "learn varieties of product knowledge, nice working environment, flexible schedule(in 306 reviews)

  • Cons
  • "Poor communication from upper management at times(in 266 reviews)

  • "Sometimes you may not get as many hours as desired if part time(in 248 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

    Ratings by Demographics

    This rating reflects the overall rating of Staples and is not affected by filters.

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    1. 5.0
      Current Employee, more than 3 years

      Walks the Walk

      Apr 12, 2021 - Manager, Learning and Development in Saint Louis, MO
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Very transparent, does what it says it will, current CEO goes out of way to make employees feel appreciated

      Cons

      Limited options for benefits (no tuition reimbursement, etc)

      1 person found this review helpful
    2. 4.0
      Current Employee, more than 1 year

      Definitely depends on management

      Apr 16, 2021 - Sales Associate in Orange, CA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      You can gain great experience selling items and protection plans which can be useful for future jobs. If you have decent management, the job can be fun and somewhat relaxing. I enjoy the sense of accomplishment i get when managing to sell someone a protection plan.

      Cons

      You’re expected to consistently make numbers even though you can’t force people to spend extra money. If you’re part time, it can be decently hard to get good hours. Also, no compensation for selling plans which can be pretty discouraging if you don’t care about the feeling you get for completing a sale.

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    3. 3.0
      Former Employee, more than 3 years

      Good first corporate sales gig

      May 6, 2021 - Business Development Consultant 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      outside sales, fast learning a lot of new exp. quick way to make some quick money fresh out of college. Great fortune 500 experience and great exposure. Connect with prospects and keep them in your network long after.

      Cons

      Stability. The goal is a deal a week, 4 deals a month. If you miss two months in a row, you're on a 30/60 plan and could lose your job fast. I closed 8 deals on month (double) 0 the month after (dry pipeline) and was being hunted by management. Turns out it would have been smarter to split my deals over two months?? That did not really make sense Career path. There is nowhere to go from sales. They tried to roll out a career path initiative during my last year. My boss recommended I apply to the open training position. I did, got all the way to the end and was told "You don't have enough L&D specific experience" so I opened the door to other orgs and left.. Good sales reps leave for better opportunities.

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    4. 4.0
      Former Employee, less than 1 year

      fair management

      May 12, 2021 - Sales Associate/Cashier 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      managers were flexible with scheduling and told you weeks in advance what your shifts would be

      Cons

      lots of pressure on cashiers to do sales work, long intense shifts during back to school season

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    5. 2.0
      Former Employee, more than 1 year

      Work Here Only As A Last Resort

      Apr 29, 2021 - Print and Marketing Associate in Oklahoma City, OK
      Recommend
      CEO Approval
      Business Outlook

      Pros

      - Flexible scheduling - Company mandated 15 minute break in addition to lunch breaks - Gave me something to put on my resume

      Cons

      - Low pay (never received raise I was promised) - Unable to retain employees - Manager actively tried to stop employees from taking their lunch break or 15 minute breaks - Manager also asked me to follow a man carrying a knife into the bathroom. - Manager was also an open racist, and would share those views with customers. - Management would never back up employees. - Managers were not actually trained in running the print center like they're supposed to be. - At least one machine at the printing center would be broken each week - Understaffed. I was often the only one at the print center, and would frequently be called away from it to help on the sales floor.

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    6. 5.0
      Current Employee, less than 1 year

      Great for Students

      May 12, 2021 - Sales Associate 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      very flexible schedule, able to work well if you are in school.

      Cons

      hours get cut sometimes, customers can be rude

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    7. 4.0
      Current Employee, more than 3 years

      Business focussed

      May 12, 2021 - Anonymous Employee in Framingham, MA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Work life balance Transparent SLT Good company culture

      Cons

      Low pay no scope to enhance technical skillset

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    8. 1.0
      Former Employee, more than 1 year

      Engaging job, but poor management and bad scheduling

      Apr 11, 2021 - Print & Marketing Associate in Wake Forest, NC
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good place to learn professional skills, fun working all the printers, great way to get to know local businesses.

      Cons

      Poor management, negative reinforcement, forced to work weekends or nights in order to get hours, long shifts with few or no breaks.

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    9. 4.0
      Former Employee, less than 1 year

      Sales Tech Associate review

      May 11, 2021 - Sales Tech Associate 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Getting to know recurring customers

      Cons

      Not being commissioned for computer protection plan purchases

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    10. 4.0
      Former Employee, more than 5 years

      Great starting job for students with great people

      Apr 13, 2021 - Retail Sales Associate in Chicago, IL
      Recommend
      CEO Approval
      Business Outlook

      Pros

      -Staples seem hire nice and reasonable employees in the Chicago area who try to get work done and help the store succeed. -Flexible work hours. -Decent part time benefits like dental and vision. -There is an easier chance to move up the ladder when you are committed. -Would work there again

      Cons

      Hours of working can be random or unstable Must work 30 hours or more to get full medical benefits Store tech and systems can cause problems and miscommunication with customers.

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    Viewing 1 - 10 of 9,860 Reviews

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