Staples Reviews | Glassdoor

Staples Reviews

Updated May 22, 2017
5,638 reviews

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Full-time Part-time

3.2
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Staples CEO Shira Goodman
Shira Goodman
421 Ratings

5,638 Employee Reviews

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Pros
  • good benefits, good work life balance (in 178 reviews)

  • Best reasons to work here would be flexible hours, opportunities to get higher up in the company & I feel welcomed (in 184 reviews)

Cons
More Pros and Cons

  1. "Outside sales consultant staples business advantage"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Tampa, FL
    Current Employee - Anonymous Employee in Tampa, FL
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Wonderful training, given guidance to excell, available help to reach metrics and goal, flexibility, team support, good benefits, car allowance, reasonable reimbursement, provided with you work supply, support for career advancement

    Cons

    Process changes can be sudden but training is always offered and guidance given so it's helpful

    Advice to Management

    Keep being supportive and having the interaction with employees it's a great quality.


  2. "Life of Staples"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Csr1 in Silver Spring, MD
    Former Employee - Csr1 in Silver Spring, MD
    Recommends
    Negative Outlook
    Approves of CEO

    I worked at Staples part-time (More than a year)

    Pros

    Great team environment when working with the right people.

    Cons

    No room to grow, upper management always on you about something.


  3. "Help Desk"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Help Desk Support in Rochester, NY
    Current Employee - Help Desk Support in Rochester, NY
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Staples full-time (More than 10 years)

    Pros

    Good management and work environment pleasant.

    Cons

    Pay and increases not match job done after working over 10 years at Staples.

    Advice to Management

    Need no advise for immediate management - doing good job. But higher up, need to remember employees who work directly with the customer.


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  5. "It's a job.."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate/Cashier in Bel Air, MD
    Current Employee - Sales Associate/Cashier in Bel Air, MD
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Staples part-time (More than a year)

    Pros

    It's a little bit better than working fast food.

    Cons

    Numbers are everything for everyone


  6. "Good Starting Point"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Outside Sales Consultant in Arlington, VA
    Current Employee - Outside Sales Consultant in Arlington, VA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Staples full-time (More than a year)

    Pros

    Good pay and experience for early professionals. Teaches good skills to build a base for future sales/marketing positions.

    Cons

    Typical corporate internal issues. Lack of communication between management. Not everyone on the same page.

    Advice to Management

    Better communication between departments. More realistic view on the sales cycle/process.


  7. "Dear Liquid armour gods"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Technology Sales Associate in Warsaw, IN
    Current Employee - Technology Sales Associate in Warsaw, IN
    Recommends
    Negative Outlook
    Disapproves of CEO

    I have been working at Staples part-time (More than a year)

    Pros

    Flexible times. Rewards for doing well. Good first job.

    Cons

    Liquid armour, making you sell a product that is unsellable and does not do what it actually advertises. No raises.

    Advice to Management

    Don't make the work schedule for the next week the Thursday before.


  8. "Flexible job & usually pays more than min. wage"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - EasyTech Associate & Copy Center Associate in Indianapolis, IN
    Former Employee - EasyTech Associate & Copy Center Associate in Indianapolis, IN
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Staples part-time (More than 3 years)

    Pros

    - Generally pay better than min. wage
    - If you're willing to stay and be full time there are opportunities for advancing within but it will take time.

    Cons

    - Every couple of months some new metric will be used to gauge stores' success and sometimes the metrics are worthless and don't actually reflect anything valuable, but you're still going to be graded on it.
    - Training is inadequate and you will have to teach yourself how to take care of problems. This means lots of managers do things different ways and if you're not doing it their way YOU are wrong. Results in a lot of headaches that really shouldn't even be a big deal.

    Advice to Management

    Training for positions like EasyTech and Copy Center needs to be streamlined and focused. Currently the training takes forever and doesn't reflect what workers will actually be doing in the store.


  9. "General Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - General Manager in Chicago, IL
    Current Employee - General Manager in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Staples full-time (More than 8 years)

    Pros

    New leadership and a new approach to growing the business through ever evolving business trends. It is once again a fun place to work.

    Cons

    Limited opportunities for advancement if you do not live near the home office in Framingham Mass,

    Advice to Management

    Stay the course and don't forget about the little guy on the ground carrying majority of the workload


  10. "Account Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Manager in New York, NY
    Current Employee - Account Manager in New York, NY
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Staples full-time (Less than a year)

    Pros

    Staples has a great culture! The people are very pleasant and knowledgeable. My boss made my onboarding very easy.

    Cons

    The training is a struggle in the beginning. The bigger the company, the more internal systems you must adapt to.

    Advice to Management

    PLEASE implement some kind of formal training. Personally, when I'm trained correctly....the sky is the limit. I've been with Staples for 4 months. So far great experience. REALLY!!


  11. "Review of staples employment options"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Store Clerk in Wilmette, IL
    Former Employee - Store Clerk in Wilmette, IL
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Staples (More than a year)

    Pros

    High benefits and amazing office supplies

    Cons

    lack of flexibility in schedules


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