Staples Reviews | Glassdoor

Staples Reviews

Updated April 27, 2017
5,543 reviews

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Full-time Part-time

3.1
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Staples CEO Shira Goodman
Shira Goodman
387 Ratings

5,543 Employee Reviews

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  1. "Quicky moving up and advancing in company."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Easy Tech Expert/Tech Supervisor in San Marcos, CA
    Current Employee - Easy Tech Expert/Tech Supervisor in San Marcos, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Staples (Less than a year)

    Pros

    I am able to move up pretty quickly. I'm in the AMD program and should be promoted in the next few months.

    Cons

    High turnover rate and needs better compensation for cashiers


  2. "Good place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Framingham Center, MA
    Current Employee - Anonymous Employee in Framingham Center, MA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Staples full-time (More than a year)

    Pros

    Employee perks, great people, benefits

    Cons

    Fairness of pay, unfairness of work flexibillity

    Advice to Management

    Reward for hard work and dedication regardless of level


  3. "project management at Staples"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Project Manager in Framingham, MA
    Current Employee - Project Manager in Framingham, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Staples full-time (More than 3 years)

    Pros

    great technical folks to work with

    Cons

    sometimes too siloed as big companies usually are

    Advice to Management

    more integration of business and technology


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  5. "Call Center"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Cust Svc Representative II in Aurora, CO
    Current Employee - Cust Svc Representative II in Aurora, CO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Staples full-time (More than 5 years)

    Pros

    work at home, weekends off, good hours, low stress, opportunity for advancement

    Cons

    pay is ok, could be better


  6. "Account Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Manager in Maitland, FL
    Current Employee - Account Manager in Maitland, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Staples full-time (More than 10 years)

    Pros

    Great people to work with, friendly atmosphere and Staples listens to us and makes changes according to our feedbacks.

    Cons

    Close management needs to let us do our work after they have demonstrated what it is we need to do.

    Advice to Management

    Don't micromanage, it doesn't help moral.


  7. "Staples Job Review"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - SSR in Rochester, NY
    Current Employee - SSR in Rochester, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Staples full-time (More than 10 years)

    Pros

    We are treated fairly. I enjoy coming to work everyday and love the people I work with and the work atmosphere. I enjoy all the perks of the job too and overall enjoy helping customers out with their every day needs.

    Cons

    Career advancement can be tough at times. You may want to apply for a position when you have been in your role for the standard 6 months but the position you are applying for requires current position of 12 months, even though you have been with the company 10 years. A month goes by and the job posting is still listed. It's a let down because due to those restrictions you may not get some of the best candidates to apply for the position.

    Advice to Management

    keep up the great work!


  8. "Culture & Values Galore!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Administrative in Framingham, MA
    Current Employee - Administrative in Framingham, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Staples full-time (Less than a year)

    Pros

    Serious about taking care of their employees. Wonderful benefits.
    Great communication between management and associates. Committed to community involvement. I am proud to work for such a civic minded and people centric company!

    Cons

    First week was a bit intimidating and more guidance would have been appreciated. For such a large corporate building, a campus map would have been very useful in that first couple of weeks. This would have prevented a lot of wasted time.

    Advice to Management

    My only advice would be to create a campus map that would enable new employees to navigate their way around campus for the first week or two.


  9. "B2B Sales Consultant"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Business Sales Consultant in Framingham, MA
    Former Employee - Business Sales Consultant in Framingham, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Staples (More than a year)

    Pros

    Great culture among the sales teams and no cap on how much you can make. Most of the week is spent out of the office.

    Cons

    High standards and a ton of time spent on the road. Depending on the territory, you could spend hours a day driving between meetings.


  10. "office supplies"

    Star Star Star Star Star
    Former Employee - Sales Associate in Gardena, CA
    Former Employee - Sales Associate in Gardena, CA

    I worked at Staples part-time (Less than a year)

    Pros

    great working environment, people and overall vibe

    Cons

    No hours available


  11. "Strong culture and vision for the future"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Learning and Development Specialist in Framingham, MA
    Current Employee - Senior Learning and Development Specialist in Framingham, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Staples full-time (Less than a year)

    Pros

    Excellent coworkers, effective collaborative experiences, work is consistently done with goals and key strategies in mind. Excellent communication from Leadership.

    Cons

    HR was a little slow once the offer was made, but individual department stepped in to rectify. Occasional whiplash with regard to priority of projects - work really hard for "this" only to learn "this" is being postponed and "the next thing" is most important now.

    Advice to Management

    Stick with the 20/20 plan. It has excellent potential.


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