Staples 5,285 Reviews | Glassdoor

Staples Reviews

Updated February 20, 2017
5,285 reviews

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Full-time Part-time

3.2
Star Star Star Star Star
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Staples CEO Shira Goodman
Shira Goodman
271 Ratings

5,285 Employee Reviews

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Pros
Cons
  • Back to school time was really busy (in 81 reviews)

  • Work life balance is a little challenging if you are on the technology teams (in 66 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (35)

    "Great Company and tons of Advancement Opportunity!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - B2B Sales Consultant in Phoenix, AZ
    Current Employee - B2B Sales Consultant in Phoenix, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Staples full-time (More than a year)

    Pros

    Large company that provides advancement opportunities to the strong performers and those that are able to build their brand within the company. The management team is excellent and there is a great corporate culture.

    Cons

    The Business Development organization moves at a very fast pace, which can be difficult for some people to keep up with. If you like change and thrive in a fast paced environment, this is the job for you!

    Advice to Management

    Keep changing and adapting as the marketplace changes. Continue to provide superior training, tools, support and programs to the field, and they will continue to drive business.


  2. "The best job I've had so far"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Riverhead, NY
    Former Employee - Sales Associate in Riverhead, NY
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Staples part-time (More than 3 years)

    Pros

    People I worked with, was trained in all areas of store except manager and easy tech, raises every year based on performance, flexible schedule

    Cons

    Short staffed a lot, the managers could be jerky at times, pay wasn't that great, no advancement opportunities


  3. "IT Technician"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Staples part-time (More than a year)

    Pros

    Easy Fun experience time love

    Cons

    none angry customers no support no good

    Advice to Management

    Need more staff


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Good Company as First Job"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Production Supervisor in Raleigh, NC
    Former Employee - Production Supervisor in Raleigh, NC
    Neutral Outlook
    No opinion of CEO

    I worked at Staples full-time (Less than a year)

    Pros

    Supportive people and great management and quick ability to advance.

    Cons

    The pay could have been higher for supervisor positions

    Advice to Management

    Pay more to your supervisor and management teams otherwise will continue to struggle with staff turnover.


  6. "Pick the right store, you can meet some chill people and have a laid back time"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate/Cashier
    Former Employee - Sales Associate/Cashier
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Staples full-time (More than a year)

    Pros

    The people can be cool if you pick the right store.
    Job is relatively straightforward.
    The store is comfortable to work in.
    Breaks can be "extended" if you don't tell anyone.

    Cons

    Company is the cheapest I've ever seen or worked for. They make sure you don't go overtime if you're part-time so you don't get benefits. Not my manager's fault, upper management is just full of cheapskates.
    The only people that shop at Staples outside of school-time rushes are old people, meth heads, and idiots that are just a pain to work with.
    Sometimes management gets anal over stupid things. But if you show up to work and don't overdo ur time in the breakroom you should be fine.

    Advice to Management

    Stop being so cheap. Efficiency sucks. Get rid of the terrible training that takes hours. Give workers some snacks or something.


  7. "Sales Associate"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Asssociated
    Former Employee - Sales Asssociated
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Staples (More than a year)

    Pros

    Great Place to work, Flexiable.

    Cons

    -Nothing that is worth bring up!

    Advice to Management

    Keep it up, I enjoy the style


  8. "just starting"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Staples part-time

    Pros

    there is a fun and fast paced environment that promotes growth as an employee and their open door policy is actually really inviting.

    Cons

    I have no cons other than me having to call to find out that I was hired because I never got called back.

    Advice to Management

    make sure to call emplyees that you hire rather than leaving them on the fence guessing.


  9. "Sales Associate"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate
    Current Employee - Sales Associate
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Staples part-time (More than a year)

    Pros

    The atmosphere is very positive. Coworkers enjoy their job for the most part.

    Cons

    They push certain products that simply won't sell. Even with great selling habits, it is near impossible.

    Advice to Management

    Rethink the items that you sell. Some are not worth getting on employees about.


  10. "Challenging, Rewarding Place to Work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Services Manager in Overland Park, KS
    Current Employee - Account Services Manager in Overland Park, KS
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Staples full-time (More than a year)

    Pros

    - Pay is competitive
    - 401(k) with company match program
    - Employee Stock Purchase Program
    - Flexible (to an extent) scheduling
    - Ability to telecommute part time
    - Generous leave policy
    - Supportive team environment
    - Reasonable performance objectives
    - Empowered to make the best decisions for your clients and the company.

    Cons

    - Health insurance is between a HDHP HSA or HRA, so you avoid the government penalty but end up paying a lot out of pocket for health care. Although you do get the benefit of the network discount. Let's just leave it at it's better than nothing. This is really my biggest complaint about Staples.
    - Management will sometimes get a great idea and try to implement it without fully fleshing out how it's going to work. Then they will make constant changes for a while trying to fix things in the fly.

    Advice to Management

    I would suggest that being a huge company, you could do better than what you have as far as insurance benefits. Otherwise, I love working for this company and hope to continue to for a long time.


  11. "Product Specialist"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    a great place to work

    Cons

    Cant think of bad reviews



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