I applied online. The process took 2 weeks. I interviewed at State Farm (Pittsburgh, PA) in Oct 2013
Interview
The hiring process was fairly easy. I had an initial phone interview with basic interview questions. Then there was an online assessment that was more of a personality test. The agents seem to want to pick out the people with a sales oriented personality. Finally I had an in person inteview with the agent. He offered me the position when we were finished.
Interview questions [1]
Question 1
Explain a situation where you provided good customer service. Have you ever been in a job that was commissions/ sales based?
I applied through college or university. I interviewed at State Farm (Greenville, SC) in Feb 2021
Interview
During COVID they were all either phone or zoom calls and the last one is an in-person meeting. It was step by step being connected to different people trying to find the right location for me.
I applied online. I interviewed at State Farm (Arlington, VA) in Jan 2019
Interview
The interview process is extremely muddied with pseudo science and Meyers Briggs personality assessments. The Meyers Briggs assessment is a lazy and incompetent method of hiring candidates based on anecdotal evidence about what attributes lead to successful agents. The personality assessment is absurd and does not factor in human intuition and past accomplishments.
I applied through college or university. The process took 1 day. I interviewed at State Farm (New York, NY)
Interview
My interview with the agent last over an hour, with questions ranging from career goals to strength and weaknesses. We had a pretty good conversation which doesn't seems like an interview. Salary and commission were also in the discussion. Overall, it was a good interview.
Interview questions [1]
Question 1
Are you comfortable being in front of people or engaging with customers on telephone?