Stericycle Customer Experience Representative Interview Questions

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Stericycle

Engaged Employer

Customer Experience Representative Interview

Mar 5, 2020

Anonymous employee

Norcross, GA

Other Customer Experience Representative Interview Reviews for Stericycle

Customer Experience Representative Interview

Jul 7, 2019

Anonymous employee

Northbrook, IL

Accepted offer

Positive experience

Stericycle interviews Stericycle Customer Experience Representative interviews Stericycle interview

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Customer Experience Representative Interview

Mar 5, 2020

Anonymous employee

Norcross, GA

Other Customer Experience Representative Interview Reviews for Stericycle

Customer Experience Representative Interview

Jul 7, 2019

Anonymous employee

Northbrook, IL

Accepted offer

Positive experience

Accepted offer

Positive experience

Easy interview

Application

I applied through a recruiter. The process took 1 day. I interviewed at Stericycle (Norcross, GA) in Feb 2020

Interview

The interview process was organized and thorough. The hiring manager was friendly, professional, and knowledgeable. The interview questions were probed to weed out the candidates that were knowledgeable and qualified.

Interview questions [1]

Question 1

Why do you want to work for Stericycle?

Answer question

Average interview

Application

I applied online. The process took 1 week. I interviewed at Stericycle (Northbrook, IL) in Jun 2019

Interview

It was nerve-racking me at first because it was a remote and live recruiter conducting interview. They made me feel comfortable after they noticed I was nervous. Overall, everything went well.

Interview questions [1]

Question 1

Describe a time where you had to handle an irate customer?

Answer question

Customer Experience Representative Interview

Oct 28, 2018

Anonymous employee

Northbrook, IL

Accepted offer

Positive experience

Average interview

Application

I applied online. The process took 2 days. I interviewed at Stericycle (Northbrook, IL) in Oct 2018

Interview

I first had a brief over the phone interview, skill test, than in person. It was an hour long interview, with good amount of questions. Be ready to have examples and story to back it up.

Interview questions [1]

Question 1

Walk us through your resume? Why Sterucycle? Explain a situation where you had to use different tools to help a customer? Explain a situation where you had deny customers request.

Answer question

Stericycle response

We're thrilled to hear that you had such a great interview. Welcome to the team, we're excited to see you grow with Stericycle!