Support Adventure interview questions

You will have to do a technical test at first with common troubleshooting questions. After that you will be asked to film a few videos including a presentation about yourself, then answering some troubleshooting questions such as: How would you explain DCHP to a non technical person. Once this is done your will be scheduled for a VM test with around 10 scenarios. It will take about a month to get an offer from a client given that you pass everything. Then the interview with the client with common questions like: how do you handle escalations on a weekend. After serveral days while they sort out an offer with the client and let you know. Overall it may take 1-2 months

I was asked to film myself answering a bunch of related, but otherwise useless questions to test my knowledge. After waiting for a while, I was then asked to remotely connect to a PC and do the tickets. The tickets were very easy to solve, and I solved them as specified under the requested time. I was then told that I needed to have better IT skills, and that my application process was declined. This was a complete waste of time. At no point did I interact with a human. No feedback given. How can I improve if I don't even know what I did wrong?