Is it hard to get hired at Support Nerds (PA)?

Glassdoor users rated their interview experience at Support Nerds (PA) as 100% positive with a difficulty rating score of 2.33 out of 5 (where 5 is the highest level of difficulty). Candidates interviewing for Sales Associate and Team Lead rated their interviews as the hardest, whereas interviews for Customer Service/IT Support and Team Lead roles were rated as the easiest.

How long does it take to get hired at Support Nerds (PA)?

The hiring process at Support Nerds (PA) takes an average of 4 days when considering 3 user submitted interviews across all job titles. To compare, the average duration of hiring at similar companies like BlackRock, Inc. is 14 days, Fabricated Software, Inc. is 2 days, and Apple Inc. is 21 days. Candidates applying for Sales Associate had the quickest hiring process (on average 1 day), whereas Customer Service/IT Support roles had the slowest hiring process (on average 7 days).

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Support Nerds (PA) interview questions

based on 3 ratings - Updated Jul 3, 2020

Easy interview difficulty

Very positive interview experience

How others got an interview

67%
Employee Referral
Employee Referral
33%
Applied online
Applied online

Interview search

3 interviews

Customer Service/IT Support Interview

Jul 3, 2020

Anonymous employee

Accepted offer

Positive experience

Easy interview

Application

I applied online. The process took 1 week. I interviewed at Support Nerds (PA) (Atlanta, GA) in Jun 2020

Interview

There were two interviews. One with both the training and Marketing/Sales supervisor and another with the Manager. It was definitely laid back and right to the point. They provided a bit of background about the company and asked me questions to see if I would fit in the culture they're trying to promote. I enjoyed it

Interview questions [3]

Question 1

What scenarios would you use in order to deal with an interaction with a customer and it's not going your way?

1 Answer

Question 2

What interests you in IT?

1 Answer

Question 3

Please describe your experience in customer service and sales

1 Answer

Sales Associate Interview

Feb 3, 2020

Anonymous employee

Accepted offer

Positive experience

Average interview

Application

I applied through an employee referral. The process took 1 day. I interviewed at Support Nerds (PA) (Chester, PA) in Sep 2019

Interview

I applied online. I interviewed at Support Nerds (Chester, PA) in Sep 2019. Interview Phone Calls. The process was pretty easy and relaxed. Within a few days received a phone call inviting me to come to a hiring fair. Then, I was interviewed in person and offered a full-time job as a sales associate.

Interview questions [1]

Question 1

What methods do you use to determine if a product is right for your customer? How do you define good customer service?

Answer question

Team Lead Interview

Jan 27, 2020

Anonymous employee

Accepted offer

Positive experience

Average interview

Application

I applied through an employee referral. I interviewed at Support Nerds (PA)

Interview

I had asked about the specific roles and responsibilities of team lead by 2 members of the management team. They insist on a background check to ensure the details on the CV or criminal convictions.

Interview questions [2]

Question 1

What are some good qualities of a team leader?

1 Answer

Question 2

What are some challenges of being a leader?

1 Answer

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