The process took 3 weeks. I interviewed at Synopsys (Boston, MA) in Oct 2019
Interview
I had a phone screen with the hiring manager, after, I spoke with HR for a follow up call/review. Finally went onsite for four 30 minute back to back interviews with other CSMs on the team, and the hiring manager.
Interview questions [1]
Question 1
-How would you approach finding contacts for accounts that disengage?
-Give an example of saving customer in danger of cancelling.
-Why Synopsys?
-How do you handle an unhappy customer?
I applied online. The process took 3 weeks. I interviewed at Synopsys (Boston, MA) in Mar 2018
Interview
Very quick process once my resume landed. 2 phone calls (HR + Hiring manager) and 3 hours onsite interviews. Very pleasant people allowing me to ask as many questions as needed. Very accommodating and moving fast
Interview questions [1]
Question 1
Straight forward about the role and what where my achievements so far.