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      T-Mobile

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      Technical Support Representative Interview

      Nov 30, 2018
      Anonymous employee
      Springfield, MO
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 6 weeks. I interviewed at T-Mobile (Springfield, MO) in Oct 2015

      Interview

      T-Mobile conducted two interviews, and had streamlined the process resulting in an excellent experience for employees. The first was a virtual interview and involved recording yourself answering basic questions about devices most model folks are familiar. The second was an on-site interview. I was relieved to see the staff was casually dressed. It turns out, their dress code is very laid back. As long as you come in presentable (no wholes, stains, yucky smells) you're golden. The culture is very accepting and laid back, so the on-site interview was really a great experience.

      Interview questions [1]

      Question 1

      They asked basic questions anyone might ask who was looking to hire a long-term employee, such as "Describe yourself for me..." "What are your goals..." "Why should we hire you...".
      Answer question

      Other Technical Support Representative Interview Reviews for T-Mobile

      Technical Support Representative Interview

      Aug 28, 2020
      Anonymous employee
      Accepted offer
      Positive experience
      Easy interview

      Application

      I interviewed at T-Mobile

      Interview

      Just talk calm speak on your experience sound extremely energetic be you! Make sure you have a resume ready. It was over the phone so it was more comfortable than being in the building.

      Interview questions [1]

      Question 1

      What can you bring to the job
      1 Answer

      Technical Support Representative Interview

      Dec 3, 2018
      Anonymous employee
      Colorado Springs, CO
      Accepted offer
      Positive experience
      Difficult interview

      Application

      I applied online. The process took 6 months. I interviewed at T-Mobile (Colorado Springs, CO) in Sep 2014

      Interview

      After submitting an application...1st. telephonic interview...it takes about 30mins..then come into the center for a panel interview...this could take up to 2hrs. After final interview... you'll get a call within a week or they will send you a letter. If you get the job/ career.. you'll get a job acceptance letter telling you exactly how much you'd earn, class dates etc..

      Interview questions [5]

      Question 1

      Why did you choose to apply for T-MOBILE vs competitors??
      1 Answer

      Question 2

      Give an example of a time you had to deal with a difficult customer. What was the situation and how did you deal with it?
      1 Answer

      Question 3

      What's your biggest weakness?
      1 Answer

      Question 4

      What was your biggest success?
      1 Answer

      Question 5

      Where do you see yourself in 5 years?
      1 Answer