T-Mobile Interview Questions | Glassdoor

Find your next job here

T-Mobile Interview Questions

Updated Feb 22, 2018
1,495 Interview Reviews

Experience

Experience
68%
18%
14%

Getting an Interview

Getting an Interview
65%
13%
10%
7
3
1
1

Difficulty

2.7
Average

Difficulty

Hard
Average
Easy

Candidate Interview Reviews

Filter

Sort: PopularDateDifficulty

Filter

Sort: PopularDateDifficulty
  1. Featured Interview

    Helpful (19)  

    Tex Expert Interview

    Anonymous Employee in Oakland, ME
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. I interviewed at T-Mobile (Oakland, ME) in June 2017.

    Interview

    You initially Apply online, If an opening exists and your resume/cover letter is promising you'll be directed to take a Online test, If successful with the test a Video Interview will be scheduled, After review of your video if it seems promising an In person Interview will be scheduled, finally you'll be notified of rather or not you've been accepted for that position

    Interview Questions

    • Why do you feel T-Mobile is the place for you?   1 Answer

  2.  

    NOC Engineer Interview

    Anonymous Interview Candidate in New York, NY
    Declined Offer
    Negative Experience
    Difficult Interview

    Application

    The process took 4+ weeks. I interviewed at T-Mobile (New York, NY).

    Interview

    Contract throug apex interview was quick and extremely bias. I did not feel like i was being giving a fare interview. The employees all treated me like i was waisting my time.

    Interview Questions

  3.  

    CSR Interview

    Anonymous Interview Candidate in Richmond, VA
    No Offer
    Negative Experience
    Average Interview

    Application

    I applied in-person. I interviewed at T-Mobile (Richmond, VA).

    Interview

    Long and drawn out they pick and choose who they hire the girl that interviewed me just became a mgr beside that the process wasn't too bad I will try again and apply a year from now the benefits they offer are awesome that's what will make you keep trying too work with t mobile

    Interview Questions


  4.  

    Software Development Engineer Interview

    Anonymous Employee in Seattle, WA
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied through college or university. The process took 2 weeks. I interviewed at T-Mobile (Seattle, WA).

    Interview

    Quick Process. Tmobile recruiter reached out to me after I attended one of the Tmobile events. Had a phone interview first, then was invited for an onsite. Some Networking questions

    Interview Questions


  5.  

    T-Mobile Products & Marketing Interview

    Anonymous Employee in Factoria, WA
    Accepted Offer
    Positive Experience
    Difficult Interview

    Application

    I applied online. I interviewed at T-Mobile (Factoria, WA).

    Interview

    The interview process for T-Mobile took approximately two weeks to complete. I was matched with a recruiter after submitting my application online. Quickly after I was interviewed by my team's Hiring Manager. There was very few behavioral questions but more questions regarding what I knew about T-Mobile and specific products TMO is working on.

    Interview Questions

    • What do you know about T-Mobile's marketing strategy?   1 Answer
    • How much do you know about my team?   Answer Question

  6.  

    Sales Associate Interview

    Anonymous Employee in Saint Cloud, MN
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 2 weeks. I interviewed at T-Mobile (Saint Cloud, MN).

    Interview

    The interview process was easy and painless. Two initial interviews before I got fully hired on. The interviews were very painless. I love working for T-Mobile. The company is great.

    Interview Questions

    • Are you comfortable/driven to work on a commission structure.   1 Answer

  7. Helpful (1)  

    Customer Service Representative Interview

    Anonymous Interview Candidate
    Declined Offer
    Positive Experience

    Interview

    The interview process was quick and easy, I was interviewed through a survey and over the phone I brought my resume in person and am now waiting to hear back.

  8. Helpful (5)  

    Mobile Expert Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience
    Easy Interview

    Interview

    very quick. lasted less than 10 minutes. Just want to know your overall customer service experience. they will ask you what you would do in different scenarios. how would you make the company successful

    Interview Questions


  9.  

    Customer Service Representative Interview

    Anonymous Interview Candidate in Meridian, ID
    No Offer
    Negative Experience
    Difficult Interview

    Application

    I applied online. The process took 2+ weeks. I interviewed at T-Mobile (Meridian, ID).

    Interview

    Long arduous interview process. After you apply you must be approved for the assessment. The assessment has you answer some basic questions and do some roleplay with online scenarios. Once you pass the assessment you must then do a video interview. If the hiring manager likes it they will call you in for an in person interview. The in person interview consists of a tour of the building, some STARS questions, and shadowing an employee.

    After passing everything and building a decent rapport with the interviewer, I was declined a position. I have 10 years of customer service experience, as well as inbound/outbound call center experience. I also have a business degree under my belt.

    When emailing the HR department asking about where they felt I could have improved, they declined to give feedback.

    Horrible waste of time.

    Interview Questions


  10.  

    Customer Service Expert Interview

    Anonymous Employee in Charleston, SC
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 2+ months. I interviewed at T-Mobile (Charleston, SC).

    Interview

    Video interview. basic interview. Day in the life tour. Second interview, background check and then offer letter. It was an interesting process, it took quite long though, so just be prepared with that. They are however diligent in letting you know the time frame it is for each process. The day in the life tour was very informative

    Interview Questions

    • Describe a time where you had to prioritize work and Home, work and school, or work and both. How did you prioritize to meet goals?   Answer Question

  11. Helpful (2)  

    T-Mobile Retail Sales Associate Interview

    Anonymous Employee in New York, NY
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied in-person. The process took 1+ week. I interviewed at T-Mobile (New York, NY) in January 2018.

    Interview

    Filled out application online, shortly after I took assessment test. 2 days after I received a call from the store manger for a face to face interview (that interview went AWESOME). The next day I received another call from the store manager stating that he would like me to meet with another store manager, I accepted. I was asked basic interview questions. This interview also went smoothly. 2 days after my second interview I received a call from the store manager once again letting me know that the district manager would be calling me later that day. The district manager also asked me basic interview questions. After a fun filled conversation the district manager congratulated me, and welcomed me to T-mobile. I received an offer letter via email and I accepted. I’m excited to start my journey with the company.

    Interview Questions

    T-Mobile Response

    Feb 2, 2018 – T-Mobile Careers Team

    Thanks for sharing your interview experience, and welcome to Team Magenta!
    -- Your T-Mobile Careers Team


Don't Miss Out On a Job You Love
Upload a resume to easily apply to jobs from anywhere. It's simple to set up.