T-Mobile Interview Questions
Updated Sep 15, 2023
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Interviews at T-Mobile
Interviews for Top Jobs at T-Mobile
- Retail Sales Associate (391)
- Customer Service Representative (203)
- Sales Associate (195)
- Mobile Expert (103)
- Retail Sales Representative (86)
- Sales Representative (75)
- Retail Store Manager (49)
- Software Engineer (30)
- Account Executive (29)
- Sales (28)
- Intern (27)
- Retail Associate Manager (26)
- Store Manager (23)
- Technical Support Specialist (20)
- Analyst (19)
- Manager (18)
- RSA (18)
- Financial Care Representative (17)
- Project Manager (17)
- Marketing Manager (13)
- Business Analyst (13)
- Senior Manager (10)
- Account Manager (9)
- Store Operations Associate (9)
- Internship (8)
- Senior Engineer (8)
- Customer Service Representative I (8)
- Business Development Manager (8)
- Senior Software Engineer (7)
- Assistant Manager (7)

Anonymous Employee
I interviewed at T-Mobile
Pretty simple process. Did an in person interview with the manager one week. Then a phone screening the second with the regional manager. I knew within a week times frame that I had received the job.
- Tell us how you would sell us this pen?
I have a scheduled interview for manager position within T-Mobile. They are doing a panel behavioral interview. Has anyone participated on the panel or been a candidate and participated in the interview process? It will be great if I can get some insights.

Anonymous Employee
I applied online. The process took 2 weeks. I interviewed at T-Mobile
Involved 6 Market Manager Over seen with the presence of thier Market Manger . Same day Process; 3 rounds of Interviews if you are some one they are concidering to pass you thru to background. Round for round 2 Market managers intervew candidates 2 for 1 style.
- How do you feel about feedback

Anonymous Interview Candidate in Bellevue, WA
I interviewed at T-Mobile (Bellevue, WA)
Very simple. Phone screen. Followed by 3 interviews with the team. The questions were pretty much standard. What is your working style? Why do you want to work at t mobile? Describe your knowledge of social media.
- What is your working style? Why do you want to work at t mobile? Describe your knowledge of social media.
Hi everyone! I am working towards my masters in machine learning and want to switch to a machine learning role. I feel underutilized at T-Mobile and was wondering if I could get referrals from anyone at companies offering machine learning roles. Thank you!!!
Yeah Tmobile and machine learning don’t seem to go hand in hand

Anonymous Employee in Orange, CA
I interviewed at T-Mobile (Orange, CA)
Fast paced, sat with store and assistant manager for about 30 minutes interview turned into a conversation. Was hired a couple of days after interview. T-Mobile is a good company to work for especially if you’re new in sales they have great training
- Why do you want to work for T-Mobile

Anonymous Interview Candidate in Kansas City, MO
I interviewed at T-Mobile (Kansas City, MO)
The interview process can be extensive, and if you are adequately prepared and are able to impress the employer, ultimately results in a job offer. In this article, we explain what the interview process is, describe some common stages of the process and detail the primary phases of a normal interview.
- real-world wireless expierience from past
I am an undergrad computer science student and tech intern at T-Mobile. I will be graduating in June and have been working as an intern since last July. I have generally gotten good feedback at work. However, I recently found out that there isn't headcount in my team for me to be hired permanently when I graduate. There has been some talk of T-Mobile's TechX Associate rotational program being an option for me. Does anyone have experience with this rotational program? Is it a good option?
Dont limit yourself. Shop around and verify your value. Unless the long term gain at this company is tangible.

Anonymous Interview Candidate in Lexington-Fayette, KY
I applied online. I interviewed at T-Mobile (Lexington-Fayette, KY)
Submitted my resume and made it to the next stage which was a personality questionnaire that was quite long. I completed it but I think they had already basically filled the role bc I got an email saying I was a promising candidate but I was not selected for this role & I couldn’t find the job posting anywhere after that. I was disappointed I spent the time doing the questionnaire.
- Rank theses three things from most to least like you.

Anonymous Employee in Overland Park, KS
I interviewed at T-Mobile (Overland Park, KS)
I got this opportunity from alumni referral. Only one round interview with 3 managers. They asked more questions regarding previous projects and sql coding. Make sure you know window functions. Everything went fast and smoothly.
- window functions used in recent project

Anonymous Employee in Richmond, VA
I interviewed at T-Mobile (Richmond, VA)
Easy… you take a fake call. Your interviewer will also need you to explain your customer service experience. Overall T-Mobile is an outstanding company to work for, they offer excellent pay, benefits, and friendly management.
- Name a time when you had a difficult customer. How did you handle the situation? How many years have you worked in customer service?

Anonymous Employee in Washington, DC
I applied online. The process took 1+ week. I interviewed at T-Mobile (Washington, DC)
Aside from asking about your resume, the manager would likely give you an opportunity to showcase your selling ability via roleplay. This factors heavily into the decision process so be prepared.
- Explain a time where you were able to resolve a difficult situation.

Anonymous Employee in Sugar Land, TX
I interviewed at T-Mobile (Sugar Land, TX)
Interview was easy. Typical questions were asked in the interview. Wasn't hard at all. Definitely depends on who the hiring manager is. T-mobile is constantly changing so you may not get the same person that I did.
- Why do you want to work here?
T-Mobile Interviews FAQs
Glassdoor users rated their interview experience at T-Mobile as 68.6% positive with a difficulty rating score of 2.69 out of 5 (where 5 is the highest level of difficulty). Candidates interviewing for Web Copywriter and Senior Representative rated their interviews as the hardest, whereas interviews for Associate and Assistant Merchant roles were rated as the easiest.
The hiring process at T-Mobile takes an average of 21.71 days when considering 2,553 user submitted interviews across all job titles. Candidates applying for Construction Manager had the quickest hiring process (on average 1 day), whereas Multi Unit roles had the slowest hiring process (on average 270 days).
Common stages of the interview process at T-Mobile according to 2,553 Glassdoor interviews include:
One on One Interview: 19.47%
Phone Interview: 17.19%
Background Check: 13.38%
Group Panel Interview: 9.95%
Skills Test: 9.32%
Drug Test: 8.65%
Presentation: 7.63%
Personality Test: 7.11%
IQ Intelligence Test: 5.92%
Other: 1.36%
Popular Careers with T-Mobile Job Seekers
Work at T-Mobile? Share Your Experiences

Technical Account Manager 1
What type of manager? Product/Customer Success/etc? I think it may vary based on title. I had one recently where I had to create a presentation based on customer feedback. They looked at how I interpreted the data.