T-Mobile Reviews | Glassdoor

T-Mobile Reviews

Updated May 25, 2017
5,144 reviews

Filter

Filter

US - All Cities Full-time Part-time

3.9
Star Star Star Star Star
Rating Trends Rating Trends
Recommend to a friend
Approve of CEO

5,144 Employee Reviews

Sort: Popular Rating Date

Pros
Cons
More Pros and Cons

  1. Featured Review

    Helpful (2)

    "Account expert"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Loyalty Specialist in Martinez, GA
    Current Employee - Customer Loyalty Specialist in Martinez, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at T-Mobile full-time (More than 5 years)

    Pros

    This by far has been the best company I have ever worked for they value their employees there's always the option of potential for growth within the company almost five years strong with this amazing organization and looking forward to many many more years.

    Cons

    With every job there's going to be stressed and pressured metric changes can be a handful but as long as you go in with an open Vision willing to learn willing to be adaptive to change as the industry is always changing and adapting for our customers.

    Advice to Management

    Best thing I can advise keep it fun keep your employees engaged reward your employees recognized efforts made by the employees.

    T-Mobile Response

    Apr 24, 2017 – T-Mobile Careers Team

    Change is constant and with our rapidly growing company we appreciate team members like you who keep a positive attitude and open mind as we adapt. As you continue to grow with us, if you have any ... More


  2. "Loving it!!!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Expert in Augusta, GA
    Current Employee - Account Expert in Augusta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at T-Mobile full-time (More than a year)

    Pros

    I have been here nearly a year. Team Of Experts. I have heard some stories, but honestly I don't see why anyone would rate this a bad place to work. In my center they care about their reps and always push them to grow. You are thoroughly trained. The benefits are the best out of any company I have worked for. Medical, 401k, Employee Stock Purchase, and Leadership Development Grants so that you can further your education. Plenty of room for growth if that is what you want. And plenty of recognition for hardwork. Your success is definitely celebrated.

    Cons

    Deaing with angry customers can be stressful at times, but that is with any job where you deal wih the public.

    Advice to Management

    Keep thinking outside the box!


  3. "Great company to work for"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Field Technician in Bellevue, WA
    Current Employee - Field Technician in Bellevue, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at T-Mobile full-time (More than a year)

    Pros

    The companies ability to change direction to gain customer. Management is great.

    Cons

    The constant rumors of being purchased by Sprint.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Senior Manager Compliance and Ethics"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Manager in Bellevue, WA
    Current Employee - Senior Manager in Bellevue, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at T-Mobile full-time (More than 5 years)

    Pros

    Changing the Wireless Industry for better.

    Cons

    We are moving exceptionally fast. Not necessarily a con, but we are extremely efficient.

    Advice to Management

    Keep up the good work!


  6. "Great"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Retail Sales Associate in Bala Cynwyd, PA
    Current Employee - Retail Sales Associate in Bala Cynwyd, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at T-Mobile (More than 3 years)

    Pros

    Health Benefits even part time, school tuition help, 401k, stock purchase option, grew community of people.

    Cons

    politics, time management, sometimes managers can loose sight of being to salesy and helping the customer with needs.


  7. "Happy but Dissapointed"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Store Manager in Tampa, FL
    Former Employee - Store Manager in Tampa, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at T-Mobile full-time (More than 8 years)

    Pros

    Very fun atmosphere to work around, compensation plan for management very competitive. Don't think can say the same for sales representatives.

    Cons

    The southeast area of T-Mobile is very advancement motivated on an individuals influences within the correctly positioned personnel and not on work ethic or mastery of your job. To earn the position.

    Advice to Management

    There needs to be better management from different sources to police the segregated acts of upper management.


  8. "Senior marketing manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Marketing Manager in Bellevue, WA
    Current Employee - Senior Marketing Manager in Bellevue, WA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at T-Mobile full-time (More than 5 years)

    Pros

    Atmosphere is great, culture is energetic. Leadership gets it for the most part and we're making an impact on the market.

    Cons

    Small work spaces at corporate office. Lagging significantly behind companies like Facebook, Amazon, and Microsoft here. Would love to see multiple offices around greater Seattle area to ease commute.

    Advice to Management

    Invest more in facilities You're growing and doing well financially, so invest it back into your employees.


  9. "Good to great money"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Retail Sales Associate in Austin, TX
    Current Employee - Retail Sales Associate in Austin, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at T-Mobile full-time (More than 3 years)

    Pros

    Money
    Full time is only 30-35 hrs a week
    Part time gets full benefits

    Cons

    Its sales
    Can be stressful due to the sales culture being so strong

    Advice to Management

    Work on improving your employees more than firing ones that dont perform high every month


  10. "#BleedMagenta"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retail Associate Manager in Bellevue, WA
    Former Employee - Retail Associate Manager in Bellevue, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at T-Mobile full-time (More than 3 years)

    Pros

    Amazing company to work for!!!! Coworkers are always in the fore front to get better each and every day. Aggressive pursuit to change the industry and always looking for ways to make the company #1

    Cons

    - Long hours and semi inconsistency with communication


  11. "Store Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Manager in San Juan, PR
    Current Employee - Store Manager in San Juan, PR
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at T-Mobile full-time (More than 8 years)

    Pros

    For my experience and professionalism, customer service, coordinate schedules, direct employees, have good sales expectations.

    Cons

    I like customer service, and administration


Showing 5,591 of 5,758 reviews
Reset Filters