T-Mobile Reviews | Glassdoor

T-Mobile Reviews

Updated April 26, 2018
3,934 reviews

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4.0
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3,934 Employee Reviews

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Pros
Cons
  • Small changes in work/life balance (in 200 reviews)

  • If hired make sure to really focus on relationships with upper management if you want to get promoted (in 179 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (1)

    "Awesome place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Graphic Designer in Bellevue, WA
    Current Employee - Graphic Designer in Bellevue, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at T-Mobile full-time (Less than a year)

    Pros

    -very supportive and humane working environment:
    the people around you aren't stepping over you to get to their next position, rather we all work together and support wherever is needed
    -awesome pay and benefits
    -flexible work/life balance
    -fast paced and never gets boring
    -lots of opportunities to meet people and collaborate on new projects
    -as T-Mobile was just named the #1 network, you can come into work proud of what you are doing and who you are working for

    Cons

    -communication is key, and sometimes there is a lack of. However, it has not gotten me to feel negative about anyone at the company.

    Advice to Management

    Keep up the great work and keep believing in the people working for you. The culture is great and is only getting back as T-Mobile continues to succeed.

    T-Mobile Response

    Oct 10, 2017 – T-Mobile Careers Team

    Thanks for sharing your thoughts and expressing how proud you are to be a part of the team. T-Mobile is continuing to grow and our teams are seeing more collaborative projects than ever. Keep up the... More


  2. "Best company!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Technical Expert in Wichita, KS
    Current Employee - Senior Technical Expert in Wichita, KS
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at T-Mobile full-time (More than 5 years)

    Pros

    Great benefits, amazing atmosphere, down to earth company, good pay.

    Cons

    I don’t have any cons

  3. "Tmobile"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Representative in Houston, TX
    Former Employee - Sales Representative in Houston, TX
    Recommends

    I worked at T-Mobile part-time (More than 3 years)

    Pros

    T-Mobile makes work enjoyable.. the companies culture is ver uplifting and vibrant.

    Cons

    They set unrealistic goals, commission structures fluctuates so much not so much for the benefit of the sales rep


  4. "sales representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Representative in Jersey City, NJ
    Current Employee - Sales Representative in Jersey City, NJ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at T-Mobile full-time (More than a year)

    Pros

    Great environment, great co-workers, fun and positive environment to be around. Great employee discounts.

    Cons

    Standing entire shift. When the day is slow, employees must rely on customers walking in and making excessive calls to customers.


  5. "Truck Assiciate Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Truck Associate Manager/Brand Experience Manager in Washington, DC
    Current Employee - Truck Associate Manager/Brand Experience Manager in Washington, DC
    Recommends
    Neutral Outlook

    I have been working at T-Mobile full-time (More than 8 years)

    Pros

    Amazing new position. Mobile Showroom. We are an events team. We bring the Magenta Experience to everyone who is not in a store. We cater to customers out and about, in more fun environments

    Cons

    Time away from home. Hard to have a work and life balance.


  6. "Franchise Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Manager in Ashburn, VA
    Current Employee - Store Manager in Ashburn, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at T-Mobile full-time (More than a year)

    Pros

    Learning to Develop the Business and grow your exposure/drive sales.
    Working with smaller scale company, backed up by T-Mobile corporation employees.
    Very good commission structure that follows a successful month

    Cons

    Overworked
    Responsible for things beyond your contract

    Advice to Management

    Hire more people with experience


  7. "Associate Engineer, System Architecture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Associate Engineer, Systems Architecture in Bellevue, WA
    Current Employee - Associate Engineer, Systems Architecture in Bellevue, WA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at T-Mobile full-time (Less than a year)

    Pros

    Great benefits. Flexible management on working schedule. Working from home is allowed - differs from manager to manager.

    Cons

    Slow pace environment. Difficult to move up or obtain growth.

    Advice to Management

    Value employees for their skill sets rather than the time they've been with the company.

  8. "I love T-Mobile"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Mobile Expert in Houston, TX
    Current Employee - Mobile Expert in Houston, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at T-Mobile full-time (More than 5 years)

    Pros

    Family style culture, great benefits and pay

    Cons

    I have nothing to say


  9. "Mobile Expert"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Mortgage Loan Officer in Detroit, MI
    Former Employee - Mortgage Loan Officer in Detroit, MI
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at T-Mobile (Less than a year)

    Pros

    Everything. T-Mobile gave you the opportunity to live your life and make a decent living.

    Cons

    I can’t think of anything

    Advice to Management

    Keep doing what you’re doing, it works.


  10. "RSA Great Work/Life but a lot of Drama"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Mobile Expert in Atlanta, GA
    Former Employee - Mobile Expert in Atlanta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at T-Mobile part-time (More than 3 years)

    Pros

    I was luckily with a great team/family which is why i stayed so long, work life balance was good plus PTO, also childs assistance extra 200 a month, best cell phone company!! Positive Workplace ! One of my favorite Places to work, Good Discounts and Benefits

    Cons

    Just as beautiful it was to be there it was ugly times too, bad leaders, went through 4 store managers 1 was busted doing very fraudulent things another mgr came in and gave all the blk reps 8 hrs and 2 day work weeks because we were part/ Top Producers in the store(The women obviously got 30 hrs) . Besides that, co -workers being treated better than others, favoritism towards females and males who are in the "community" they move up faster. some super slow days plus constant commission changes, every month you make less and less money. now you get paid as a team and not an individual SMH WHAT!!?

    Advice to Management

    Listen to the reps! Change our commission back, Consider Everyone Fairly for Leadership, Treat everyone equally, also some good advice is to not hire mgrs to fire reps then hire new mgrs. We needed a leader , we constantly got bosses. I always made my Numbers but its sad for all those who didnt


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