T-Mobile Reviews | Glassdoor

T-Mobile Reviews

Updated February 27, 2017
4,846 reviews

Filter

Filter

US - All Cities Full-time Part-time

3.9
Star Star Star Star Star
Rating Trends Rating Trends
Recommend to a friend
Approve of CEO

4,846 Employee Reviews

Sort: Popular Rating Date

Pros
Cons
More Pros and Cons

  1. Helpful (163)

    "Excellent company to work for"

    Star Star Star Star Star
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at T-Mobile full-time

    Pros

    Training and "green days" to work on training courses online, team activities for teambuilding, excellent benefits including up to a 10% yearly bonus (merit-based), tuition reimbursement, extra insurance options besides health insurance (pet insurance, free life insurance up to 1.5x yearly salary), stock purchase options and yearly stock award to each employee. One of my favorite benefits is job swaps - so long as your manager clears it, you can swap jobs with an employee from another related department for up to a couple months to gain insight and experience into what the other department does from day to day.

    I left my last company as it had become a bad environment, and after joining with T-Mobile I realized it was one of the best decisions I've ever made. There are very few days where I wake up not wanting to go to work, and I learn something new every day. When I come across a process I'm not familiar with, my teammates are more than happy to provide on-the-spot training, or schedule a time that works for both of us to do so. Above all, the managers set you up to succeed rather than to fail - they want you to do well, and do everything in their power to make sure you have the tools to do well.

    Cons

    There's some of the same political bs that any company has, but my team has two excellent managers that make work enjoyable. There are a couple personality issues within the team, as happens with any job, but overall everyone gets along. As far as training goes, there wasn't a whole ton initially (though I believe it's more due to the nature of the job - it's impossible to condense everything into a couple week training course).

    T-Mobile Response

    Dec 12, 2016 – Associate Program Manager, Talent Attraction

    Thanks so much for taking the time to write this -- we love hearing how much you love coming to work! Your words were spot on when you said your team wants you to "do well". That's exactly what we ... More


  2. "Great Place To Work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - CSR-3 Specialist Solution Center in Bellingham, WA
    Current Employee - CSR-3 Specialist Solution Center in Bellingham, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at T-Mobile full-time (More than a year)

    Pros

    Awesome benefits and extremely competitive pay. Fun work environment.

    Cons

    Some departments aren't utilized to their full potential.

    Advice to Management

    Keep up the good work!


  3. "Sales Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Approves of CEO

    I worked at T-Mobile full-time

    Pros

    great company to work for.

    Cons

    better structure for growth, overall great


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Best company to work for"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at T-Mobile full-time

    Pros

    Company takes care of it's employees, never having to worry about getting the crap end of the stick. When it comes to workplace management

    Cons

    Hard to grow and move up, theres a lot of red tape to go through

    Advice to Management

    More hiring from within or hiring people with recent experience in tmobile corporate or dealer companies


  6. "Great company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at T-Mobile full-time

    Pros

    Great company culture, company truly cares about employees and customers.

    Cons

    Moves so quickly things can be disjointed, not great work/life balance.


  7. "Former Employee"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Modesto, CA
    Former Employee - Sales Associate in Modesto, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at T-Mobile full-time (More than 3 years)

    Pros

    Flexibility of schedule, great pay for entry level work

    Cons

    High stress if cruch time.

    Advice to Management

    Learn to educate employees with proper techniques regarding sales.


  8. "Sales Rep"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Representative in Atlanta, GA
    Current Employee - Sales Representative in Atlanta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at T-Mobile part-time (More than a year)

    Pros

    The money and the people that you work with. AND THE C.E.O. hands down the best

    Cons

    Cant think of anything bad to say.

    Advice to Management

    keep up the good work


  9. "Rep"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at T-Mobile full-time

    Pros

    Good pay, good benefits fun at times

    Cons

    Stressful, stressful, stressful, noisy, not too professional

    Advice to Management

    If you're really committed you can advance.


  10. "Great company to work for"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends

    I worked at T-Mobile full-time (More than 5 years)

    Pros

    Great benefits and compensation

    Cons

    Call centers can be tyering after a while


  11. "Retail Sales associate"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Retail Sales Associate in Vista, CA
    Current Employee - Retail Sales Associate in Vista, CA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at T-Mobile part-time (More than a year)

    Pros

    Company well known, great promotions, easy to make sales

    Cons

    Low pay, not many opportunities for advancement

    Advice to Management

    Give opportunities for advancement ASAP



Showing 5,282 of 5,436 reviews
Reset Filters