T-Mobile Reviews | Glassdoor

T-Mobile Reviews

Updated July 17, 2018
4,020 reviews

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3.9
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4,020 Employee Reviews

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Pros
Cons
  • "Work life balance is not considered" (in 203 reviews)

  • "If hired make sure to really focus on relationships with upper management if you want to get promoted" (in 180 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (9)

    "Awesome place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Graphic Designer in Bellevue, WA
    Current Employee - Graphic Designer in Bellevue, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at T-Mobile full-time (Less than a year)

    Pros

    -very supportive and humane working environment:
    the people around you aren't stepping over you to get to their next position, rather we all work together and support wherever is needed
    -awesome pay and benefits
    -flexible work/life balance
    -fast paced and never gets boring
    -lots of opportunities to meet people and collaborate on new projects
    -as T-Mobile was just named the #1 network, you can come into work proud of what you are doing and who you are working for

    Cons

    -communication is key, and sometimes there is a lack of. However, it has not gotten me to feel negative about anyone at the company.

    Advice to Management

    Keep up the great work and keep believing in the people working for you. The culture is great and is only getting back as T-Mobile continues to succeed.

    T-Mobile Response

    Oct 10, 2017 – T-Mobile Careers Team

    Thanks for sharing your thoughts and expressing how proud you are to be a part of the team. T-Mobile is continuing to grow and our teams are seeing more collaborative projects than ever. Keep up the... More


  2. Helpful (1)

    "Retail Associate Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - RAM in Bellevue, WA
    Current Employee - RAM in Bellevue, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at T-Mobile full-time (More than 8 years)

    Pros

    Good pay, Decent life work balance excellent benefits and stock bonus program.

    Cons

    Hard to get promoted out of the store level.

  3. "Positive experience overall"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retail Sales Associate in Grosse Pointe, MI
    Former Employee - Retail Sales Associate in Grosse Pointe, MI
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at T-Mobile full-time (More than a year)

    Pros

    -Flexible hours
    -Earning potential
    -Decent benefits
    -Stock options

    Cons

    -Unrealistic expectations set by upper management

    Advice to Management

    Personally, I had a pleasant experience with my direct manager. They were fair in everything with me from scheduling to providing constructive criticism.


  4. "Amazing company! Been with them collectively 7 years."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Mobile Expert in Sunrise, FL
    Current Employee - Mobile Expert in Sunrise, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at T-Mobile part-time (More than 5 years)

    Pros

    Flexible schedule, amazing benefits, supportive mgmt team and incredible upper management team

    Cons

    Some shifts in pay w commission structure
    Optimistic it will get better

    Advice to Management

    Keep doing what you’re doing!


  5. Helpful (1)

    "Fun Place to Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Team of Expert Representative in Augusta, GA
    Current Employee - Team of Expert Representative in Augusta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at T-Mobile full-time (More than 5 years)

    Pros

    Fun work environments and many opportunities to advance. A lot of helpful resources

    Cons

    Long hours and hard work, but it all pays off in the end.

    Advice to Management

    Keep up the good work!


  6. "Excellent Culture and Ethics"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Engineer in Atlanta, GA
    Current Employee - Senior Engineer in Atlanta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at T-Mobile full-time (More than 3 years)

    Pros

    Great culture, good work life balance, room to grow

    Cons

    Some politics, but good managers will shield you from that


  7. "Mobile Expert"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Mobile Expert in New Orleans, LA
    Current Employee - Mobile Expert in New Orleans, LA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at T-Mobile part-time (More than a year)

    Pros

    Excellent Benefits. PTO, 401k, and health insurance all included from day 1 even as part time.

    Cons

    It can be a stressful environment with high sales goals depending on your store and manager.

  8. "I hate that I love it."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Technical Expert in Albuquerque, NM
    Current Employee - Senior Technical Expert in Albuquerque, NM
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at T-Mobile full-time (More than 3 years)

    Pros

    1. Competitive hourly wages. 2. Expectations are clear. 3. Real chance for upward mobility within the company.

    Cons

    1. Despite competitive wage, you know this billion dollar corporation could pay everyone a lot better. 2. Despite expectations being made clear, those expectations can change quickly and frequently. 3. Upward mobility is great, but you have to play their game - T-mobile experience is the only experience that matters, and very little emphasis is given to any outside accomplishments.

    Advice to Management

    Follow up on your lip service. It's nice to say you appreciate someone, but its even better when senior management can actually show it through actions.


  9. "Srvaccount expert team of experts"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Albuquerque, NM
    Current Employee - Anonymous Employee in Albuquerque, NM
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at T-Mobile full-time (More than 3 years)

    Pros

    Excellent culture, positive work environment

    Cons

    Call center life, repetitive lots of sitting


  10. "bilingual sales associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Bilingual Sales Associate in Bellevue, WA
    Former Employee - Bilingual Sales Associate in Bellevue, WA
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at T-Mobile part-time (Less than a year)

    Pros

    good company, nice people and management

    Cons

    commission base salary, target to meet, no team work


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