I applied online. The process took 4 weeks. I interviewed at T-Mobile
Interview
It took a while. I applied online and didnt hear anything for two weeks before I got a call from HR letting me know they wanted to interview me. They scheduled a panel interview a couple of days later where I met with a couple of managers. It was an easy interview and everyone was really and cool. I got the call back the next day letting me know I had a follow up interview with a District Manager for that same week. I met the DM and we had more of a conversation than interview. I got an offer letter the next day.
First interview was with assistant manager we talked about the role and she asked me my sales background. I was also asked to sell a pin as a practice scenario
First there is an assessment, then an in-person interview with the manager of the store and another key holder or assistant manager, and finally a final interview with a secondary manager or district manager.
Interview questions [1]
Question 1
Tell me about a time you helped an upset customer. What actions did you take to assist them to give them a better experience?
The interview was mostly conversational and focused on sales, communication skills, flexibility, and how I would handle customer interactions. They asked behavioral questions like describing a time I worked under pressure, handled a difficult customer, or adapted to changes at work. They also wanted to know how comfortable I was approaching customers and recommending products or services