I applied online. I interviewed at TD (Toronto, ON) in Jan 2026
Interview
Two thorough interviews based on behaviourial scenarios. Interviewee's made me feel comfortable before responding long or open-ended questions. From the first interview I was told to wait to hear about my second interview where I met with the staff manager, in the second interview I was told my profile was good and to wait for someone to contact me, about 48 hours later I received a phone call with a job opportunity.
Interview questions [1]
Question 1
Can you describe of a time where you dealt with a customer who was angry about your mistake? if so, how did you handle it?
I applied through an employee referral. The process took 3 weeks. I interviewed at TD in Apr 2025
Interview
Questions and Simulation Questions. There was analysis questions on my behaviours in business and how to handle customer complaints. It was brief and pretty average. They were nice and personable.
I applied through an employee referral. The process took 2 weeks. I interviewed at TD (Vancouver, BC) in Jan 2025
Interview
Almost one hour of HR interview. All behavior questions and they were so comprehensive from client service skills to past experience and prizes. Easy to communicate with and good interaction between interviewer and interviewee.