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      Customer Services Representative Interview

      Sep 16, 2010
      Anonymous Interview Candidate
      Toronto, ON
      No offer
      Neutral experience
      Average interview

      Application

      I applied online. The process took 2 days. I interviewed at TD (Toronto, ON) in Oct 2009

      Interview

      They called me asked me a few behavior questions such as "what is your strength and what is your weakness and how do you deal with that?"

      Interview questions [2]

      Question 1

      How do you deal with difficult customer and what is the outcome?
      1 Answer

      Question 2

      What is you biggest strength
      1 Answer

      Other Customer Services Representative Interview Reviews for TD

      Customer Services Representative Interview

      Sep 9, 2019
      Anonymous employee
      Mississauga, ON
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 3 weeks. I interviewed at TD (Mississauga, ON) in Aug 2019

      Interview

      Pretty basic, simple process. Had a phone screening interview, and then was invited to a hiring event where I wasn’t interviewed by 2 managers: one customer service, and one branch manager! They were friendly and kind, and it was an easy and comforting atmosphere.

      Interview questions [2]

      Question 1

      Where do you see yourself in 5 years?
      Answer question

      Question 2

      What do you expect from a manager or a supervisor?
      Answer question

      Customer Services Representative Interview

      Oct 16, 2016
      Anonymous Interview Candidate
      Toronto, ON
      No offer
      Negative experience
      Difficult interview

      Application

      I applied online. The process took 2 months. I interviewed at TD (Toronto, ON) in Sep 2016

      Interview

      Apply online and get a phone interview. After the phone interview. I got a group interview and one to one interview. The group interview include a group presentation. After five days I got the call announced me that I did not get an offer.

      Interview questions [1]

      Question 1

      why TD
      Answer question

      Customer Services Representative Interview

      Jan 7, 2016
      Anonymous employee
      Ottawa, ON
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied through an employee referral. I interviewed at TD (Ottawa, ON)

      Interview

      Phone interview with a recruiter, next an in person interview at the branch the recruiter sends your resume to. Lastly, meet with the branch manager, it is ultimately his decision if you're hired.

      Interview questions [1]

      Question 1

      Basic behavioural and situational questions. Why TD? Tell us about yourself. How did you deal with a difficult customer? Sell me this pen or sell a credit card to a customer.
      Answer question
      1