I applied through a recruiter. The process took 1+ week. I interviewed at TD (Marlboro, NJ) in Oct 2015
Interview
I applied online for the customer service representative position at TD Bank. I received a call two days later from a recruiter who was calling to fill the same position at a different but nearby branch. I agreed and we had a phone interview, just basic questions. After the phone interview, she sent me the assessment that needed to be done online, it consisted of attributes and characteristics that I needed to rate most like me, not like me and in the middle ect. After I filled out the assessment another two days passed and we were able to schedule and interview with a branch manager. The interview was easy. Mostly behavioral questions were asked and the "sell me this pen" bit which I did horribly at. I received the offer within three days. I'm currently waiting to have a criminal background check done, an employment and education background check done, and to hear back from a HR Coordinator concerning training dates.
I applied through an employee referral. I interviewed at TD (Toronto, ON) in Apr 2026
Interview
Screening interview with recruiters first, followed by a second interview with the hiring team. If selected, you are then matched with a branch based on fit, availability, and business needs.
Interview questions [1]
Question 1
Tell me a time you dealt with a difficult customer.
It was an easy interview, foucs maily on communication skills . I am able to crack in first attempt. prepare well . It was an easy interview, foucs maily on communication skills . I am able to crack in first attempt. prepare well
I applied through college or university. I interviewed at TD (Vaudreuil-Dorion, QC) in Mar 2026
Interview
It was alright nice people they asked lots of questions very solid, to interview was really long and the employees were behind but all in all that was a solid interview. I would definitely recommend the managers and everyone were really nice.