I applied through a staffing agency. The process took 1 day. I interviewed at TELUS (Las Vegas, NV) in Mar 2011
Interview
I started with preliminary contact at the staffing agency. I filled out my information and they asked if I wanted to interview in person at the Telus facility. I accepted, but first they had me give fingerprints and submit to a drug test in anticipation of me being hired. I made my way to the office where I initially took a skills test on the computers in the HR department and then interviewed with a nice man who asked me a lot of questions and made sure I was a right fit for the culture of the business. I felt really good about it. Not long after I left the parking lot, my agency called my and said I had gotten the job!
Interview questions [1]
Question 1
I dont really remember anyone question being more difficult than the others. They mostly consisted of standard, "what would you do if..." and "tell me a time when.. " type questions.
When the company was previously named Morneau Shepell, the interview involved two operations supervisors asking a series of experience and behavioural questions. Dress should be business, interview was approximately 30 to 40 minutes
Interview questions [1]
Question 1
If phone ringing, emails coming in, and supervisor wants to speak, list priorities
average interview good to know role call for job and know how to answer basic questions for call center job. Telus was good to work in good work life balance and culture
Interview questions [1]
Question 1
role play with how you would take a call in the call center
I applied online. The process took 2 weeks. I interviewed at TELUS (Calgary, AB) in Apr 2021
Interview
The interview was conducted over google meet and took approximately an hour. I was given opportunity to ask questions and to answer questions asked of me, with ample opportunity to think about my response.
Interview questions [1]
Question 1
How many times do you think is acceptable, in a year, to be late for work.
