I applied online. I interviewed at TTEC in Jun 2016
Interview
The online testing process was comprehensive, not too difficult and took about an hour, but the interview at the facility in Costa Rica was very unprofessional. The human resource manager was not friendly. A drug urine analysis which was supervised was a very uncomfortable experience and was required as the first step before the actual interview and job offer.
Interview questions [1]
Question 1
The questions were typical of most interviews except for one unothadox question which was; How long do you think you would remain at this job if we offered you this position?
First interview was a phone interview, the second interview was a group interview followed by a breakout session into a 3 person group. Interview process was very straightforward and easy.
I was emailed a link to complete an online assessment. Questions included scenario questions, skill test, and personality quiz. They asked for camera access, but to my knowledge didn't need it. They also performed a speed test of my home internet connection.
Interview questions [1]
Question 1
How you would handle a situation with a customer who keeps talking after you've solved their problem.
Group interviews where you hear about the position ro determine if you want it. You may speak to someone individually but not always. Then you are sent an offer letter if indicating interest