TTEC Interview Questions
Updated May 29, 2023
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Interviews at TTEC
Interviews for Top Jobs at TTEC
- Customer Service Representative (446)
- Customer Service Representative (CSR) (71)
- Customer Service (29)
- Technical Support Representative (28)
- Sales Representative (22)
- Inside Sales Representative (13)
- Customer Service Associate (12)
- At Home Cust Service Representative (11)
- Trainer (10)
- Call Center Agent (10)
- Customer Service Work At Home (10)
- Customer Service (CSR) (9)
- Team Lead (8)
- Customer Service Representative II (8)
- Bilingual Customer Service Representative (8)
- Team Leader (7)
- Insurance Agent (7)
- Inbound Customer Service Representative (7)
- Customer Service Agent (7)
- Work At Home Customer Service Representative (7)
- Account Manager (6)
- Technical Support (6)
- Health Insurance Agent (6)
- Inbound Sales Representative (6)
- Csr1 (6)
- Work From Home Customer Service Representative (6)
- Talent Acquisition Specialist (5)
- Call Center Representative (5)
- Work At Home Telephone Customer Service Representative (5)
- Chat Support Representative (5)
Anonymous Employee
I applied online. I interviewed at TTEC
Interview was a group interview , but was painless. You watch a presentation and answer couple questions. You do have to fill out paperwork. It was the easiest interview I have ever had.
- Are you ok with upselling?
Anonymous Employee in Chowchilla, CA
I interviewed at TTEC (Chowchilla, CA)
There was no interview process at all. You join a large Zoom meeting and are basically given an orientation and asked if you would like to join. I believe it is like that because they have a high turnover rate.
- If you would like to join please email me, and we will start the hiring process
Anonymous Interview Candidate
I applied online. I interviewed at TTEC
I applied online for the bilingual customer service rep position. It was an easy interview. Interviewer was very kind, helpful, and you can ask questions that you might have. Thanks.
- Why do you want to work here? How did you hear about us? Tell me about your last 2 jobs.
Anonymous Employee
I applied online. I interviewed at TTEC
Went through process passed everything then because their troubleshooting took too long to install their software wasted all that time for nothing and ended up not being able to Love forward
Anonymous Interview Candidate in Ahmedabad
I applied online. I interviewed at TTEC (Ahmedabad) in May 2023
First greetings and after that some basic introduction and career questions and after that future plan than talk about the job and salary pay out further with company reputation and my honest review about job and it's marketing value
- About self And education than basic introduction
Anonymous Interview Candidate in Temple, TX
I interviewed at TTEC (Temple, TX)
Horrible they don’t have the right position you applied for, they get your hopes up and then deceive you. Worst interview process yet. This was the dumbest thing in the world guys don’t work for this place
- None it’s a group interview that leads to nowhere
Anonymous Interview Candidate in Kraków
I interviewed at TTEC (Kraków) in May 2023
The interview process typically involves screening resumes, conducting phone or video interviews, followed by in-person or virtual meetings to assess skills, qualifications, and cultural fit before final selection and hiring decisions.
- Greatest professional accomplishment and why?
Anonymous Employee in Ahmedabad
I interviewed at TTEC (Ahmedabad)
A vc interview was held in which we were asked to brief about ourselves, the highest educational qualification and working experience and documents we have. The discussion regarding salary negotiation also took place. The process was followed by a written test for shortlisted candidates in which a descriptive paragraph was asked to write. After, the evaluation the candidate who cleared the written exam was asked to attend another interview which will be scheduled in next few days. The final schedule for the interview has not been disclosed.
- 1. About yourself 2. Highest qualification 3. Previous working
Anonymous Employee in Houston, TX
I applied online. I interviewed at TTEC (Houston, TX)
Interview consisted of a group zoom call and a presentation of the company. Afterwards they gave a brief 5-10 minute interview for those who stayed on the call asking about their prior experience in customer service.
- Do you have previous customer service experience? How long?
Anonymous Employee in Englewood, CO
I interviewed at TTEC (Englewood, CO)
Zoom group interview, super easy they do most of the talking and at the end they ask everyone 3 questions , you will know at the interview if you got the job or not
- Do you have any call center experience Tell me about a time you had to deal with an angry customer and how you handled it What skills did you learn in your previous roll that makes you a good fit for the company
TTEC Interviews FAQs
Glassdoor users rated their interview experience at TTEC as 68.5% positive with a difficulty rating score of 2.09 out of 5 (where 5 is the highest level of difficulty). Candidates interviewing for Desktop Support Technician and Licensed Agent rated their interviews as the hardest, whereas interviews for OSR and Outbound Sales Representative roles were rated as the easiest.
The hiring process at TTEC takes an average of 11.12 days when considering 1,181 user submitted interviews across all job titles. Candidates applying for Outbound Sales Representative had the quickest hiring process (on average 1 day), whereas Sales roles had the slowest hiring process (on average 142 days).
Common stages of the interview process at TTEC according to 1,181 Glassdoor interviews include:
Drug Test: 15.09%
Phone Interview: 14.28%
Skills Test: 13.27%
Presentation: 10.80%
One on One Interview: 10.63%
Group Panel Interview: 9.68%
Background Check: 9.41%
IQ Intelligence Test: 7.67%
Personality Test: 6.47%
Other: 2.69%
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