TTEC Reviews

Updated May 19, 2022

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Found 6,438 of over 7,346 reviews

3.5
67%
Recommend to a Friend
75%
Approve of CEO
TTEC Chairman and CEO Kenneth D. Tuchman
Kenneth D. Tuchman
2,931 Ratings

Top Review Highlights by Sentiment

Pros
Cons
  • "Horrible training and stuff will just get thrown at you which you are expected to know.(in 289 reviews)
  • "The management is poor and unorganized.(in 264 reviews)
  • "low salary — it feels like I’m not compensated well with the workload I have.(in 241 reviews)
  • "Managers are rude and not very nice(in 96 reviews)
  • "Communication is poor, you need to ask questions and fight for everything you get.(in 64 reviews)
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

Ratings by Demographics

This rating reflects the overall rating of TTEC and is not affected by filters.

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  1. 5.0
    Current Employee
    Featured Review

    Great place to work

    May 5, 2022 - Anonymous Employee in Sofia, Sofia (city)
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great work enviroment Polite colleagues Great benefits Remote work

    Cons

    I havent experienced any inconvinience during my employment

    Be the first to find this review helpful

    TTEC Response

    Social Media EMEA- Lead Specialist, TA Marketing and Communications

    Thank you! It's great to hear when a team member enjoys the experience of their work location.

  2. 5.0
    Former Employee

    Still want to work for them

    May 11, 2022 - Customer Service Representative