I applied online. The process took 2 weeks. I interviewed at TTEC in Jan 2012
Interview
Various questions about work experience and background. Also described the values of the company to check if they aligned with mine.
Very courteous, very nice to talk to.
Human resources and recruitment were fabulous!
Interview questions [1]
Question 1
Give an example of a situation you had to adapt and how did you do so.
First interview was a phone interview, the second interview was a group interview followed by a breakout session into a 3 person group. Interview process was very straightforward and easy.
I was emailed a link to complete an online assessment. Questions included scenario questions, skill test, and personality quiz. They asked for camera access, but to my knowledge didn't need it. They also performed a speed test of my home internet connection.
Interview questions [1]
Question 1
How you would handle a situation with a customer who keeps talking after you've solved their problem.
Group interviews where you hear about the position ro determine if you want it. You may speak to someone individually but not always. Then you are sent an offer letter if indicating interest