I applied in-person. The process took 1 day. I interviewed at TTEC (Tanawan, Laguna) in May 2011
Interview
Submission of Application Online or by Referral, then you would be contacted to have an Initial Phone Interview. If you pass the Initial Phone Interview, you would be requested or invited to go to the office to have an examination. Upon passing the exam you will be subject to the briefing which you would be assess again for a spontaneous communication skills (this serves as an initial interview-personal). Once you pass this stage, you shall have your final interview and will be informed to have a client interview if you pass. If you have pass the client interview, you would be given a job offer and will be requested to submit requirements for employment
Interview questions [1]
Question 1
Have expected all the questions and has answered it by the best of my ability
First interview was a phone interview, the second interview was a group interview followed by a breakout session into a 3 person group. Interview process was very straightforward and easy.
Group interviews where you hear about the position ro determine if you want it. You may speak to someone individually but not always. Then you are sent an offer letter if indicating interest
I was emailed a link to complete an online assessment. Questions included scenario questions, skill test, and personality quiz. They asked for camera access, but to my knowledge didn't need it. They also performed a speed test of my home internet connection.
Interview questions [1]
Question 1
How you would handle a situation with a customer who keeps talking after you've solved their problem.