Call Center Agent applicants have rated the interview process at TTEC with 1.3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 57% positive. To compare, the company-average is 68.1% positive. This is according to Glassdoor user ratings.
Candidates applying for Call Center Agent roles take an average of 25 days to get hired, when considering 7 user submitted interviews for this role. To compare, the hiring process at TTEC overall takes an average of 12 days.
Common stages of the interview process at TTEC as a Call Center Agent according to 7 Glassdoor interviews include:
Group panel interview: 20%
Drug test: 20%
One on one interview: 16%
Skills test: 16%
Background check: 12%
Phone interview: 8%
IQ intelligence test: 4%
Personality test: 4%
Here are the most commonly searched roles for interview reports -
I applied online. The process took 3 days. I interviewed at TTEC (Daytona Beach, FL) in Sep 2017
Interview
Fairly simple. More of an orientation than an interview as they were in the middle of a mass hiring process. It was a group "interview," not one on one. Very simple and very fast compared to other interviews.
I applied online. The process took 4 weeks. I interviewed at TTEC (Houston, TX) in Jan 2024
Interview
interview went well. waiting on my background check to clear. hopefully soon because i suppose to start this monday. i got a notification stating they sent my report to ttec last week, but ttec stated they didnt get it.
Interview questions [1]
Question 1
interview went well. waiting on my background check to clear. hopefully soon because i suppose to start this monday. i got a notification stating they sent my report to ttec last week, but ttec stated they didnt get it.
I applied online. I interviewed at TTEC (Ciudad de Mexico) in Feb 2022
Interview
La hostess fue muy puntal y muy amable . El procesó de selección es muy fácil , además de que en todo momento te preguntan si quires continuar con el proceso
Interview questions [1]
Question 1
Nombre, edad , lugar de residencia y si había trabajado en call center
Pas long mais time consuming, avec 3 rendez vous, enquêtes facile à remplir et toujours avec bcp de gens, entretien avec 3 person différents, bcp de courriel à propos de process d'embauche