Member Services Representative applicants have rated the interview process at TTEC with 1.8 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 40% positive. To compare, the company-average is 68.1% positive. This is according to Glassdoor user ratings.
Candidates applying for Member Services Representative roles take an average of 4 days to get hired, when considering 5 user submitted interviews for this role. To compare, the hiring process at TTEC overall takes an average of 12 days.
Common stages of the interview process at TTEC as a Member Services Representative according to 5 Glassdoor interviews include:
Skills test: 22%
Drug test: 13%
Personality test: 13%
Phone interview: 13%
Background check: 9%
One on one interview: 9%
IQ intelligence test: 9%
Presentation: 9%
Other: 4%
Here are the most commonly searched roles for interview reports -
I applied through an employee referral. I interviewed at TTEC (Springfield, MO)
Interview
Began with computerized testing to give them an idea of strength and weakness in the company. Interview process was pretty standard until it came to the part when asked if I had any health or disability problems which could affect my ability to work. I was honest about my condition, hired and almost 2 years later was dismissed because of this condition. (Of course this is illegal so the reason for my dismissal was not properly entered)
Interview questions [1]
Question 1
Did I have anything (appointments, etc) that would me from attending everyday of training for the five week training period.
I applied online. I interviewed at TTEC in Sep 2016
Interview
Submit application and pre test screening online, interview, drug test. The interview is easy. You are given a role play scenario. A customer is calling in with a problem, what would you do to resolve it.
Interview questions [1]
Question 1
Role play questions based around a customers call.
I applied online. The process took 1 day. I interviewed at TTEC (Hopkinsville, KY) in Dec 2015
Interview
You will be on the computer for a couple hours filling out information and taking surveys for them to determine whether you could be hired or not. After that process is done they will determine whether you have passed or not on the computer, and if you do then they will hire you on the spot and we'll tell you a day to where you will be able to start for the company.
Interview questions [1]
Question 1
They really didn't ask assertive questions it was more just personality based and what you would do in certain situations.