I applied through college or university. The process took 1 day. I interviewed at TTEC (Manila, Manila) in Jan 2022
Interview
quite easy but you have to prepare on the call simulation as well as the exams as it will determine whether you'll pass or not. Exams are easy also and the TA are very welcoming
First interview was a phone interview, the second interview was a group interview followed by a breakout session into a 3 person group. Interview process was very straightforward and easy.
Group interviews where you hear about the position ro determine if you want it. You may speak to someone individually but not always. Then you are sent an offer letter if indicating interest
I was emailed a link to complete an online assessment. Questions included scenario questions, skill test, and personality quiz. They asked for camera access, but to my knowledge didn't need it. They also performed a speed test of my home internet connection.
Interview questions [1]
Question 1
How you would handle a situation with a customer who keeps talking after you've solved their problem.
