I applied through a recruiter. The process took 4 weeks. I interviewed at TTEC (Oklahoma City, OK) in Mar 2025
Interview
I completed some online assessments after applying. Then a group interview where the job was described in greater detail and if we were still interested after listening to all specs of the job, pay structure, etc then we were to schedule an in-person interview, which was quite a ways out. I believe it was approx 3 weeks. The in person interview was your standard interview, nothing crazy or out of the ordinary.
Interview questions [1]
Question 1
How does the work from your previous job apply to TTEC and make you a good candidate for this role?
First interview was a phone interview, the second interview was a group interview followed by a breakout session into a 3 person group. Interview process was very straightforward and easy.
Group interviews where you hear about the position ro determine if you want it. You may speak to someone individually but not always. Then you are sent an offer letter if indicating interest
I was emailed a link to complete an online assessment. Questions included scenario questions, skill test, and personality quiz. They asked for camera access, but to my knowledge didn't need it. They also performed a speed test of my home internet connection.
Interview questions [1]
Question 1
How you would handle a situation with a customer who keeps talking after you've solved their problem.