Customer Service Representative (CSR) applicants have rated the interview process at TeleDirect Call Centers with 1.9 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 63% positive. To compare, the company-average is 64% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Representative (CSR) roles take an average of 6 days to get hired, when considering 16 user submitted interviews for this role. To compare, the hiring process at TeleDirect Call Centers overall takes an average of 6 days.
Common stages of the interview process at TeleDirect Call Centers as a Customer Service Representative (CSR) according to 16 Glassdoor interviews include:
Phone interview: 26%
One on one interview: 15%
Skills test: 13%
Presentation: 13%
Personality test: 10%
Background check: 8%
Drug test: 8%
IQ intelligence test: 3%
Group panel interview: 3%
Other: 3%
Here are the most commonly searched roles for interview reports -
I applied online. The process took 6 days. I interviewed at TeleDirect Call Centers (Fayetteville, NC) in Feb 2025
Interview
The interview process is very quick and response time by the company is same day or 24hr. They are located in California so everything, including scheduling is done is in Pacific time.
I applied online. The process took 3 days. I interviewed at TeleDirect Call Centers (Dallas, TX)
Interview
great interview process. high call back rate . loved the hours. management seems nice. they make sure u have everything you need . and a plus the job is remote.
I applied online. The process took 1 day. I interviewed at TeleDirect Call Centers (San Francisco, CA) in Sep 2021
Interview
Very simple, few questions. Was given conflicting information about training start day but first and second interviewers were friendly and down to earth. Interviewers made me feel eager to begin working for the company