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      Customer Assistant Interview

      Jul 24, 2017
      Anonymous Interview Candidate
      Edinburgh, Scotland
      No offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 1+ week. I interviewed at Tesco (Edinburgh, Scotland)

      Interview

      Just sharing my interview at a Tesco in Edinburgh to help future applicants. So last week I had my group interview at my local Tesco. I applied online and was given a call back 4 days later inviting me to a group interview. So on the day I arrived at the store and was taken to the canteen to wait. Then once the 4 of us had arrived the interviewer took our passports and NI document to verify and meanwhile we filled out forms based on our availability, health conditions, opting in to work Sundays things like that... After all that was done the two interviewers asked us 3 questions which I will list below, all of them like name a time when... // Your answers can be of reference to school, uni or any previous work experience. Just to note if you haven't worked before this can be tricky. Once we finished the questions we were taken out to the checkout area of the store for 20 minutes to show that we were able to interact with the customers. Good tip is to smile and make conversation. And then that was the end! I'm awaiting to hear back but I'm hoping the interview was a success.

      Interview questions [4]

      Question 1

      Name a time when you helped someone
      Answer question

      Question 2

      Name a time when you went over and beyond for a customer
      Answer question

      Question 3

      Name a time when you worked under pressure
      Answer question

      Question 4

      Name a time when you followed a procedure that you didn't agree with
      1 Answer
      12

      Other Customer Assistant Interview Reviews for Tesco

      Customer Assistant Interview

      Jun 17, 2026
      Anonymous employee
      Glasgow, Scotland
      Accepted offer
      Positive experience
      Average interview

      Application

      I interviewed at Tesco (Glasgow, Scotland)

      Interview

      Interview was around 2.5 hours in total. Started with a group interview then 20 minutes on the shop floor shadowing a checkout colleague then finally a 1 to 1 interview with a manager.

      Interview questions [1]

      Question 1

      How do you ensure the best customer experience?
      Answer question

      Customer Assistant Interview

      Jun 3, 2026
      Anonymous employee
      Maidstone, England
      Accepted offer
      Positive experience
      Easy interview

      Application

      I interviewed at Tesco (Maidstone, England)

      Interview

      Nice environment. Kind people. Asked the right questions and I felt I could ask any questions i had. Overall I enjoyed the experience and would recommend to other people to do an interview with them.

      Interview questions [1]

      Question 1

      Why would you like to work for Tesco?
      Answer question

      Customer Assistant Interview

      May 27, 2026
      Anonymous Interview Candidate
      Declined offer
      Positive experience
      Easy interview

      Application

      I interviewed at Tesco

      Interview

      Very easy, just asked a few questions about my experience and my availability on time etc. what days i can work and my flexability on the dates i can do

      Interview questions [1]

      Question 1

      A time i dealt with a difficult customer
      Answer question