I applied through an employee referral. The process took 1 week. I interviewed at The Ohio State University (Columbus, OH) in Apr 2013
Interview
Typical customer service questions such as how you would handle a difficult patient, an employee who has violated patient privacy, a difficult manager. What is the one reason you would like to work in this position.
Interview questions [1]
Question 1
How would you handle a difficult patient who is becoming irate with you on the phone?
