I applied online. The process took 2 months. I interviewed at Toast Inc
Interview
I initially interviewed two times for a position with their Training team and was then interviewed again for a different position with their Restaurant Success team. In total, I had two calls with a recruiter, two video interviews with two different managers, and three in-person interviews at their office. It truly seemed they were interested and I was told I'd hear back either way. It's been three weeks and I haven't been told anything. I love the company culture and what they stand for but wish they would follow through with their communication after I've invested quite a bit of time in pursuing joining their team.
Interview questions [1]
Question 1
How do you handle multiple deadlines for projects?
Thank you for your continued interest and investment in interviewing at Toast. I am so disappointed to hear that this was your experience with our team. The lack of communication and follow through is unacceptable. I strongly encourage you to reach out to me directly on LinkedIn so that I can better understand where we dropped the ball and make this right. - Mike Brown, VP Talent & Insights
Other Restaurant Success Manager Interview Reviews for Toast Inc
Process take over two weeks, meet with Human Resources, Sales and Customer Success team. Meet with Hr team for culture fit, then CS team to understand day to day and go through situational type of questions, last sales teams questions focus on how you form/manage client. Once you pass this, final meeting is to negotiate salary and start date.
Interview questions [1]
Question 1
Why is Customer success key within and organization
I applied through an employee referral. The process took 3 weeks. I interviewed at Toast Inc
Interview
The first step of the interview process was a call with a recruiter. Second was a call with the hiring manger, and then finally a panel round with multiple team members back to back.
Interview questions [1]
Question 1
Very situational "Tell me about a time when" questions. They are not trying to trick you - just ensure you are the right fit for the team/company/role!
I applied online. I interviewed at Toast Inc (Boston, MA) in Nov 2023
Interview
Applied online
Email from talent requesting interview
Interview with talent
Interview with hiring manager
Interview with panel of 5 people over the course of an hour and a half (Behavioral questions are read off a script.)
No Follow Up from Toast
Process was about a month
Please do not apply based on your skills or resume. You need to fit the age profile and personality of the team you are applying to. Employee referral seems to be essential.