Unprofessional and disorganized recruiting experience.
A few days after applying, I received a message that led me to believe I had been rejected. Later that same day, I was informed the message was sent in error and that I was still under consideration.
A few days after that, an internal recruiter contacted me requesting additional information to “complete” my application. Assuming I had missed a step, I followed the link provided—only to find it was simply the original application. When I followed up, I was told this was not a mistake and that the company had lost all candidate application data, requiring applicants to reapply. Odd, especially considering they had my email. How would they have that without having captured my data?
Despite having my contact information, the burden was placed back on candidates to redo the application due to an internal system error. I took the time to resubmit everything and suggested a brief conversation, given the recruiter’s interest in having me reapply. I was told this was not an invitation to interview, only a request to reapply. Two days later, I received an automated rejection.
As someone with several years of recruiting experience, this process was concerning. Losing candidate data, asking applicants to reapply due to internal errors, and then rejecting them without any conversation reflects poorly on the candidate experience and internal processes—especially for a financial organization. I hope the company takes steps to improve its recruiting operations and communication moving forward.