I applied online. The process took 1 week. I interviewed at Travelers (Houston, TX) in May 2017
Interview
Contacted by a recruiter by phone and email requesting a interview. Interview was scheduled two days later. I did really well on the phone interview and was scheduled 3 days later to take assessments. The assessments are really long and you have a short amount of time to complete them. Even though it requires on some sections in depth thinking and analyzing and comparing of a lot of information. The assessments in my opinion are ridiculous and a waste of time. Received a email literally 15 minutes after taking the assessments that I was not selected to move forward.
Interview questions [1]
Question 1
All behavioral based questions.
Practice the star method.
I applied online. The process took 4 weeks. I interviewed at Travelers (Buffalo, NY) in Sep 2018
Interview
After I submitted my resume, within 24 hours I received the next step in the process which was to complete an online skills test which could take up to 1 hour if you used every minute of allocated time. It consisted of 4 mock phone calls that required you to fill in information and correctly utilize the system to complete the callers request
The next step was a 1-on-1 phone interview that went over basic information about the position and my education and experience. The last part of the interview process was having a group meeting with two unit managers who asked STAR questions.
Interview questions [1]
Question 1
Tell us about an experience you had having to deal with an irate customer
I applied online. The process took 2 weeks. I interviewed at Travelers (Windsor, CT) in Jan 2018
Interview
The process was quicker than i expected it to be. It began with an online assessment after I applied. After the online assessment I was contacted to set up a phone interview a few days later (January16th) . The phone interview consisted of employment/educational history questions as well as some behavioral questions. At the conclusion of my phone interview I was informed that I was moving forward to an in-person interview which was scheduled for the following day (January 17th). The in-person interview was preformed by two managers and consisted of about an hour of behavioral/situational questions (same questions that were asked during the phone interview but a bit more in depth). About a week after the interview I was contacted and given an offer on January 24th (contingent on a successful drug test and background check which I completed on January 25th). Approximately one week later I was contacted and informed that I was officially hired (February st).
Interview questions [1]
Question 1
Have you received criticism in your current position and how did you react?
I applied online. The process took 3 weeks. I interviewed at Travelers (Windsor, CT) in Jan 2018
Interview
The process was very straight forward. Begins with an online assessment after applying and meeting the minimum requirements. After the online assessment I was contacted to set up a phone interview that same week. The phone interview consisted of employment/educational history questions as well as some behavioral questions. At the conclusion of my phone interview I was informed that I was moving forward to an in-person interview schedule for the following week. The in-person interview was preformed by two managers and consisted of about an hour of behavioral/situational questions. About a week after the interview I was contacted and given an offer (contingent on a successful drug test and background check). Approximately one week later I was contacted and informed that I was officially hired.
Throughout the entire process the hiring team does a great job of staying in contact and never making you feel left in the dark. Everyone that I interacted with was extremely kind and showed a genuine interest in my background and future ambitions.
Interview questions [1]
Question 1
Throughout the phone and in-person interview you will get questions about your employment history and educational history in addition to standard behavioral and situational questions.